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Digitalization and Work Organization in New Urban Food Delivery Systems

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  • Klumpp, M.
  • Ruiner, C.

Abstract

The implementation of food distribution in general and especially within urban areas requires a state-of-the-art logistics system. One decision therein is the level of centralization, with shifting optima due to emerging digitalization and peer-to-peer concepts. This study presents insights regarding the effects of innovative food logistics solutions with digitalized logistics. Findings are based on two case studies from (1) new urban distribution systems (Foodora, Lieferando and Deliveroo) and (2) Foodsharing in Germany. Results focus on the digitalized fast and short-term coordination between suppliers, transporters and customers – with interesting influences on work organization and management of workers in food distribution.

Suggested Citation

  • Klumpp, M. & Ruiner, C., 2018. "Digitalization and Work Organization in New Urban Food Delivery Systems," 2018 International European Forum (163rd EAAE Seminar), February 5-9, 2018, Innsbruck-Igls, Austria 276876, International European Forum on System Dynamics and Innovation in Food Networks.
    • Handle: RePEc:ags:iefi18:276876
    DOI: 10.22004/ag.econ.276876
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    1. Neukirchen, Thomas & Klumpp, Matthias, 2019. "Digital logistics, strategic cognitive readiness and employee training," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Artificial Intelligence and Digital Transformation in Supply Chain Management: Innovative Approaches for Supply Chains. Proceedings of the Hamburg Int, volume 27, pages 117-150, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    2. Ruiner, Caroline & Klumpp, Matthias, 2020. "Arbeitskräfte zwischen Autonomie und Kontrolle - Auswirkungen der Digitalisierung auf Arbeitsbeziehungen in der Logistik [Workforce between Autonomy and Control - Effects of Digitalization on Empl," Industrielle Beziehungen. Zeitschrift für Arbeit, Organisation und Management, Verlag Barbara Budrich, vol. 27(2), pages 141-159.

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