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User-Centric Innovations In New Product Development — Systematic Identification Of Lead Users Harnessing Interactive And Collaborative Online-Tools

In: Perspectives On User Innovation

Author

Listed:
  • VOLKER BILGRAM

    (Friedrich-Alexander University of Erlangen-Nuremberg, Germany)

  • ALEXANDER BREM

    (Friedrich-Alexander University of Erlangen-Nuremberg, Germany)

  • KAI-INGO VOIGT

    (Friedrich-Alexander University of Erlangen-Nuremberg, Germany)

Abstract

The following sections are included:IntroductionLiterature ReviewConceptual FrameworkConceptual Linkage–Lead-User Criteria and Web 2.0Being ahead of a market trendHigh expected benefitsUser investmentUser dissatisfactionSpeed of adoptionUser expertiseUse experienceProduct-related knowledgeUser motivationExtrinsic motivationIntrinsic motivationExtreme needs and circumstances of product useOpinion leadership and word-of-mouthOnline commitment and participation as a pre-requisite of lead usernessConclusion and Future ResearchReferences

Suggested Citation

  • Volker Bilgram & Alexander Brem & Kai-Ingo Voigt, 2010. "User-Centric Innovations In New Product Development — Systematic Identification Of Lead Users Harnessing Interactive And Collaborative Online-Tools," World Scientific Book Chapters, in: Stephen Flowers & Flis Henwood (ed.), Perspectives On User Innovation, chapter 5, pages 91-129, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781848167001_0005
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    References listed on IDEAS

    as
    1. Bruno S. Frey, 1997. "Not Just for the Money," Books, Edward Elgar Publishing, number 1183.
    2. Schulz, Celine, 2006. "The Secret to Successful User Communities: An Analysis of Computer Associates’ User Groups," Discussion Papers in Business Administration 1257, University of Munich, Munich School of Management.
    3. Shah, Sonali & Tripsas, Mary, 2004. "When Do User-Innovators Start Firms? Towards a Theory of User Entrepreneurship," Working Papers 04-0106, University of Illinois at Urbana-Champaign, College of Business.
    4. Schild, Katharina & Herstatt, Cornelius & Lüthje, Christian, 2004. "How to use analogies for breakthrough innovations," Working Papers 24, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
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    More about this item

    Keywords

    User-Driven; Innovation; New Product Development; STS; Social Learning; Collaborative Online Tools;
    All these keywords.

    JEL classification:

    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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