IDEAS home Printed from https://ideas.repec.org/a/vrs/manmar/v16y2021i3p268-285n1.html
   My bibliography  Save this article

Motivation as an indicator of performance and productivity from the perspective of employees

Author

Listed:
  • Uka Ana

    (Beder University College, Tirana/Albania)

  • Prendi Ardita

    (Wisdom University College, Tirana/Albania)

Abstract

Motivation plays a crucial role on employees’ performance. Though organizations have an interest in keeping the employees motivated at work, they do not always have the complete picture on what indeed motivates an employee. Scholars agree that money (including employees’ wages) significantly affects employees’ performance and productivity, but they do not unanimously place it among the strongest determinants of employee motivation. The main purpose of this work was to explore the factors influencing the true motivation of employees to enhance their performance and productivity at work. This study employed a quantitative research design based on data collected during the severe period of the COVID-19 pandemic. There were 110 participants, of which 38 (34.5%) males 72 (65.5%) females working in different companies in Albania. The results showed a moderate level of satisfaction and motivation at work and a significant correlation between the motivation and success of the company. Additionally, the data indicated that most of the participants were satisfied with the financial allowances, but that they aspired to have higher wages and better workplace conditions. Therefore, higher salaries, extra bonuses and the promotion in their role at work or recognition and appreciation seem to be very important motivational factors for the employees. Finally, this study proposes recommendations for companies on how to implement different strategies to increase employees’ motivation and enhance the business effectiveness. This study analyses data collected during the global pandemic and would serve as reference for periods associated with dire financial difficulty.

Suggested Citation

  • Uka Ana & Prendi Ardita, 2021. "Motivation as an indicator of performance and productivity from the perspective of employees," Management & Marketing, Sciendo, vol. 16(3), pages 268-285, September.
    • Handle: RePEc:vrs:manmar:v:16:y:2021:i:3:p:268-285:n:1
    DOI: 10.2478/mmcks-2021-0016
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/mmcks-2021-0016
    Download Restriction: no
    File URL: https://libkey.io/10.2478/mmcks-2021-0016?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Kiatkawsin, Kiattipoom & Han, Heesup, 2017. "Young travelers' intention to behave pro-environmentally: Merging the value-belief-norm theory and the expectancy theory," Tourism Management, Elsevier, vol. 59(C), pages 76-88.
    2. M Patterson & P Warr & M West, 2004. "Organizational Climate and Company Productivity: the Role of Employee Affect and Employee Level," CEP Discussion Papers dp0626, Centre for Economic Performance, LSE.
    3. Kyoung Yong Kim & Pankaj C. Patel, 2021. "A Multilevel Contingency Model of Employee Ownership and Firm Productivity: The Moderating Roles of Industry Growth and Instability," Organization Science, INFORMS, vol. 32(3), pages 625-648, May.
    4. Braganza, Ashley & Chen, Weifeng & Canhoto, Ana & Sap, Serap, 2021. "Productive employment and decent work: The impact of AI adoption on psychological contracts, job engagement and employee trust," Journal of Business Research, Elsevier, vol. 131(C), pages 485-494.
    5. Kovach, Kenneth A., 1987. "What motivates employees? Workers and supervisors give different answers," Business Horizons, Elsevier, vol. 30(5), pages 58-65.
    6. Virginia Barba-Sánchez & Carlos Atienza-Sahuquillo, 2017. "Entrepreneurial motivation and self-employment: evidence from expectancy theory," International Entrepreneurship and Management Journal, Springer, vol. 13(4), pages 1097-1115, December.
    7. Trotter, Richard G. & Zacur, Susan Rawson & Stickney, Lisa T., 2017. "The new age of pay transparency," Business Horizons, Elsevier, vol. 60(4), pages 529-539.
    8. Amjad Ali & Li Zhong Bin & Huang Jian Piang & ZulfiqarAli, 2016. "The Impact of Motivation on the Employee Performance and Job Satisfaction in IT Park (Software House) Sector of Peshawar, Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 6(9), pages 297-310, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Andrew E. Clark, 2011. "The Organisational Commitment of Workers in OECD Countries," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 22(1), pages 8-27.
    2. Meyerding, Stephan G.H., 2017. "Analyzing job satisfaction and preferences of employees: the case of horticultural companies in Germany," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 20(5).
    3. Talwar, Shalini & Kaur, Puneet & Escobar, Octavio & Lan, Sai, 2022. "Virtual reality tourism to satisfy wanderlust without wandering: An unconventional innovation to promote sustainability," Journal of Business Research, Elsevier, vol. 152(C), pages 128-143.
    4. Grobelna Aleksandra, 2017. "The Perception of Job-related Motivators When Choosing a Career in the Tourism and Hospitality Industry – A Comparative Study Between Polish and Spanish Students," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 53(2), pages 84-106, June.
    5. Bavaresco, Rodrigo Simon & Nesi, Luan Carlos & Victória Barbosa, Jorge Luis & Antunes, Rodolfo Stoffel & da Rosa Righi, Rodrigo & da Costa, Cristiano André & Vanzin, Mariangela & Dornelles, Daniel & J, 2023. "Machine learning-based automation of accounting services: An exploratory case study," International Journal of Accounting Information Systems, Elsevier, vol. 49(C).
    6. Samuel Mongrut & Nidia Juárez, 2018. "Valuation of Start-ups: A Behavioral and Strategic Perspective," Remef - Revista Mexicana de Economía y Finanzas Nueva Época REMEF (The Mexican Journal of Economics and Finance), Instituto Mexicano de Ejecutivos de Finanzas, IMEF, vol. 13(3), pages 419-439, Julio-Sep.
    7. Ioan Moise Achim & Larisa Dragolea & George Bălan, 2013. "The Importance Of Employee Motivation To Increase Organizational Performance," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 2(15), pages 1-32.
    8. Schrade, Peter, 2018. "The impact of leadership behaviour factors on work productivity: Measuring the impact of factors of the full range leadership model and the leadership task model," Journal of Applied Leadership and Management, Hochschule Kempten - University of Applied Sciences, Professional School of Business & Technology, vol. 6, pages 66-88.
    9. Sharifah Rahama Amirul & Khairul Hanim Pazim & Sharifah Milda Amirul & Rasid Mail & Jakaria Dasan, 2022. "Developing and validating the qualitative labour productivity measurement in service industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2853-2874, August.
    10. E. Zabelina & D. Tsiring & Yu Chestyunina, 2018. "Personal helplessness and self-reliance as predictors of small business development in Russia: pilot study results," International Entrepreneurship and Management Journal, Springer, vol. 14(2), pages 279-293, June.
    11. Rosa Caiazza & Phillip Phan & Erik Lehmann & Henry Etzkowitz, 2021. "An absorptive capacity-based systems view of Covid-19 in the small business economy," International Entrepreneurship and Management Journal, Springer, vol. 17(3), pages 1419-1439, September.
    12. Michael Baker & Yosh Halberstam & Kory Kroft & Alexandre Mas & Derek Messacar, 2023. "Pay Transparency and the Gender Gap," American Economic Journal: Applied Economics, American Economic Association, vol. 15(2), pages 157-183, April.
    13. Andrew J. Oswald & Eugenio Proto & Daniel Sgroi, 2015. "Happiness and Productivity," Journal of Labor Economics, University of Chicago Press, vol. 33(4), pages 789-822.
    14. Jennifer Heiny & Icek Ajzen & Ingrid-Ute Leonhäuser & Peter Schmidt, 2019. "Intentions to Enhance Tourism in Private Households: Explanation and Mediated Effects of Entrepreneurial Experience," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 5(2), pages 128-148, July.
    15. Andrew E. Clark & Nicolai Kristensen & Niels Westergård‐Nielsen, 2009. "Job Satisfaction and Co‐worker Wages: Status or Signal?," Economic Journal, Royal Economic Society, vol. 119(536), pages 430-447, March.
    16. Lina Aldén & Mats Hammarstedt & Hanna Swahnberg, 2020. "Sexual Orientation and Job Satisfaction: Survey-Based Evidence from Sweden," Journal of Labor Research, Springer, vol. 41(1), pages 69-101, June.
    17. Zamparini, L. & Domènech, A. & Miravet, D. & Gutiérrez, A., 2022. "Green mobility at home, green mobility at tourism destinations: A cross-country study of transport modal choices of educated young adults," Journal of Transport Geography, Elsevier, vol. 103(C).
    18. Nuria Calvo & Flora Calvo, 2018. "Corporate social responsibility and multiple agency theory: A case study of internal stakeholder engagement," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(6), pages 1223-1230, November.
    19. repec:eid:wpaper:23/09 is not listed on IDEAS
    20. Keying Ding & Mian Yang & Shixian Luo, 2021. "Mountain Landscape Preferences of Millennials Based on Social Media Data: A Case Study on Western Sichuan," Land, MDPI, vol. 10(11), pages 1-17, November.
    21. Juan Antonio Jimber del Río & Ricardo David Hernández-Rojas & Virginia Navajas-Romero & Amalia Hidalgo-Fernández, 2020. "The Loyalty of Tourism in Synagogues: The Special Case of the Synagogue of Córdoba," IJERPH, MDPI, vol. 17(12), pages 1-18, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:manmar:v:16:y:2021:i:3:p:268-285:n:1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.