IDEAS home Printed from https://ideas.repec.org/a/vrs/jmbace/v28y2020i1p99-118n6.html
   My bibliography  Save this article

Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework

Author

Listed:
  • Zeidan Susan

    (Amity University Dubai, Department of Management and Commerce, Dubai)

  • Itani Noura

Abstract

Purpose: Despite the popularity of employee engagement in the past decade, organizations across the globe struggle with disengaged employees at work. The purpose of this paper is to critically reflect on issues relating to employee engagement and to develop a conceptual framework that explains the linkages between organizational climate, procedural justice, distributive justice, perceived organizational support, and employee engagement with the aim of fostering higher levels of employee engagement in organizations.

Suggested Citation

  • Zeidan Susan & Itani Noura, 2020. "Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 28(1), pages 99-118, March.
    • Handle: RePEc:vrs:jmbace:v:28:y:2020:i:1:p:99-118:n:6
    DOI: 10.7206/cemj.2658-0845.18
    as

    Download full text from publisher

    File URL: https://doi.org/10.7206/cemj.2658-0845.18
    Download Restriction: no
    File URL: https://libkey.io/10.7206/cemj.2658-0845.18?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. DeConinck, James B. & Stilwell, C. Dean, 2004. "Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions," Journal of Business Research, Elsevier, vol. 57(3), pages 225-231, March.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Massoud Moslehpour & Purevdulam Altantsetseg & Weiming Mou & Wing-Keung Wong, 2018. "Organizational Climate and Work Style: The Missing Links for Sustainability of Leadership and Satisfied Employees," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
    4. Woocheol Kim & Jiwon Park, 2017. "Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations," Sustainability, MDPI, vol. 9(2), pages 1-16, February.
    5. Schminke, Marshall & Cropanzano, Russell & Rupp, Deborah E., 2002. "Organization structure and fairness perceptions: The moderating effects of organizational level," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 881-905, September.
    6. Edward P. O’Connor & Marian Crowley-Henry, 2019. "Exploring the Relationship Between Exclusive Talent Management, Perceived Organizational Justice and Employee Engagement: Bridging the Literature," Journal of Business Ethics, Springer, vol. 156(4), pages 903-917, June.
    7. Woocheol Kim & Soo Jeoung Han & Jiwon Park, 2019. "Is the Role of Work Engagement Essential to Employee Performance or ‘Nice to Have’?," Sustainability, MDPI, vol. 11(4), pages 1-16, February.
    8. Hongwei He & Weichun Zhu & Xiaoming Zheng, 2014. "Procedural Justice and Employee Engagement: Roles of Organizational Identification and Moral Identity Centrality," Journal of Business Ethics, Springer, vol. 122(4), pages 681-695, July.
    9. Alfes, Kerstin & Shantz, Amanda & Truss, Catherine & Soane, Emma, 2013. "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," LSE Research Online Documents on Economics 42345, London School of Economics and Political Science, LSE Library.
    10. Griffin, Marie L., 2001. "Job satisfaction among detention officers: Assessing the relative contribution of organizational climate variables," Journal of Criminal Justice, Elsevier, vol. 29(3), pages 219-232.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Farndale, Elaine & Agarwal, Promila & Budhwar, Pawan, 2022. "Outcomes of talent identification in economically liberalized India: Does organizational justice matter?," Journal of Business Research, Elsevier, vol. 144(C), pages 740-750.
    2. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    3. Nasser Saad Al Kahtani & Sulphey M. M., 2022. "A Study on How Psychological Capital, Social Capital, Workplace Wellbeing, and Employee Engagement Relate to Task Performance," SAGE Open, , vol. 12(2), pages 21582440221, May.
    4. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    5. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    6. Hazrat Bilal & Naveed Farooq & Kauser Hayat, 2019. "Empirically Investigating the Impact of Employee Engagement on Counterproductive Work Behavior of Academic Staff," Global Regional Review, Humanity Only, vol. 4(1), pages 120-127, March.
    7. Jolly Sahni, 2021. "Employee Engagement Among Millennial Workforce: Empirical Study on Selected Antecedents and Consequences," SAGE Open, , vol. 11(1), pages 21582440211, March.
    8. Ana Junça-Silva & António Caetano & Rita Rueff Lopes, 2017. "Daily Uplifts, Well-Being and Performance in Organizational Settings: The Differential Mediating Roles of Affect and Work Engagement," Journal of Happiness Studies, Springer, vol. 18(2), pages 591-606, April.
    9. Adedapo Oluwaseyi Ojo & Olawole Fawehinmi & Mohd Yusoff Yusliza, 2021. "Examining the Predictors of Resilience and Work Engagement during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(5), pages 1-18, March.
    10. Woocheol Kim & Jiwon Park, 2017. "Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations," Sustainability, MDPI, vol. 9(2), pages 1-16, February.
    11. Tahir Farid & Sadaf Iqbal & I. M. Jawahar & Jianhong Ma & Muhammad Khalil Khan, 2019. "The interactive effects of justice perceptions and Islamic work ethic in predicting citizenship behaviors and work engagement," Asian Business & Management, Palgrave Macmillan, vol. 18(1), pages 31-50, February.
    12. Živilė Stankevičiūtė & Asta Savanevičienė, 2021. "Linkage between Leaders’ Behaviour in Performance Management, Organisational Justice and Work Engagement in Public Sector," Economies, MDPI, vol. 9(1), pages 1-24, February.
    13. Zhou, Xing & Ma, Jianfeng & Dong, Xia, 2018. "Empowering supervision and service sabotage: A moderated mediation model based on conservation of resources theory," Tourism Management, Elsevier, vol. 64(C), pages 170-187.
    14. Hui Li & Nazir Sajjad & Qun Wang & Asadullah Muhammad Ali & Zeb Khaqan & Shafi Amina, 2019. "Influence of Transformational Leadership on Employees’ Innovative Work Behavior in Sustainable Organizations: Test of Mediation and Moderation Processes," Sustainability, MDPI, vol. 11(6), pages 1-21, March.
    15. Edward P. O’Connor & Marian Crowley-Henry, 2019. "Exploring the Relationship Between Exclusive Talent Management, Perceived Organizational Justice and Employee Engagement: Bridging the Literature," Journal of Business Ethics, Springer, vol. 156(4), pages 903-917, June.
    16. Woocheol Kim & Soo Jeoung Han & Jiwon Park, 2019. "Is the Role of Work Engagement Essential to Employee Performance or ‘Nice to Have’?," Sustainability, MDPI, vol. 11(4), pages 1-16, February.
    17. Umair Ahmed & Kabiru Maitama Kura & Waheed Ali Umrani & Munwar Hussain Pahi, 2020. "Modelling the Link Between Developmental Human Resource Practices and Work Engagement: The Moderation Role of Service Climate," Global Business Review, International Management Institute, vol. 21(1), pages 31-53, February.
    18. Luu, Trong Tuan & Rowley, Chris & Vo, Thanh Thao, 2019. "Addressing employee diversity to foster their work engagement," Journal of Business Research, Elsevier, vol. 95(C), pages 303-315.
    19. Deepak Chawla & Afsha Dokadia & Snigdha Rai, 2017. "Multigenerational Differences in Career Preferences, Reward Preferences and Work Engagement among Indian Employees," Global Business Review, International Management Institute, vol. 18(1), pages 181-197, February.
    20. Pedro Ferreira & Carla Gabriel & Sílvia Faria & Pedro Rodrigues & Manuel Sousa Pereira, 2020. "What if Employees Brought Their Life to Work? The Relation of Life Satisfaction and Work Engagement," Sustainability, MDPI, vol. 12(7), pages 1-12, March.

    More about this item

    Keywords

    employee engagement; organizational climate; distributive justice; procedural justice; perceptions of organizational support;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:jmbace:v:28:y:2020:i:1:p:99-118:n:6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.