IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v95y2019icp303-315.html
   My bibliography  Save this article

Addressing employee diversity to foster their work engagement

Author

Listed:
  • Luu, Trong Tuan
  • Rowley, Chris
  • Vo, Thanh Thao

Abstract

Employee diversity, when effectively managed, can fuel employees to add value to the organization. Our primary research aim entails the investigation into how diversity-oriented HR practices that address and value employee diversity contribute to employee work engagement. Employees and their managers from diverse manufacturing industries in Ho Chi Minh City, Vietnam participated as providers of the data for the current research. Our data analysis supported the positive relationship between diversity-oriented HR practices and work engagement among employees. The role of diversity climate as a mediator for this relationship was also substantiated. Besides, the results provided evidence for the moderating roles of diversity-oriented leadership as well as group diversity in our research model.

Suggested Citation

  • Luu, Trong Tuan & Rowley, Chris & Vo, Thanh Thao, 2019. "Addressing employee diversity to foster their work engagement," Journal of Business Research, Elsevier, vol. 95(C), pages 303-315.
  • Handle: RePEc:eee:jbrese:v:95:y:2019:i:c:p:303-315
    DOI: 10.1016/j.jbusres.2018.08.017
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296318303898
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2018.08.017?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. John T Addison & Paulino Teixeira & André Pahnke & Lutz Bellmann, 2017. "The demise of a model? The state of collective bargaining and worker representation in Germany," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 38(2), pages 193-234, May.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
    4. Abramovic, Gordana & Traavik, Laura E. Mercer, 2017. "Support for diversity practices in Norway: Depends on who you are and whom you have met," European Management Journal, Elsevier, vol. 35(4), pages 454-463.
    5. den Hartog, D.N. & Boselie, J.P.P.E.F. & Paauwe, J., 2004. "Performance Management: A model and research agenda," ERIM Report Series Research in Management ERS-2004-068-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    6. Gerards, Ruud & de Grip, Andries & Weustink, A., 2018. "Do new ways of working increase informal learning?," Research Memorandum 010, Maastricht University, Graduate School of Business and Economics (GSBE).
    7. Patrick M. Wright & John J. Haggerty, 2005. "Missing Variables in Theories of Strategic Human Resource Management: Time, Cause, and Individuals," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 16(2), pages 164-173.
    8. Lu, Chia-Mei & Chen, Shyh-Jer & Huang, Pei-Chi & Chien, Jui-Ching, 2015. "Effect of diversity on human resource management and organizational performance," Journal of Business Research, Elsevier, vol. 68(4), pages 857-861.
    9. Lisa Hope Pelled, 1996. "Demographic Diversity, Conflict, and Work Group Outcomes: An Intervening Process Theory," Organization Science, INFORMS, vol. 7(6), pages 615-631, December.
    10. Batistič, Saša & Černe, Matej & Kaše, Robert & Zupic, Ivan, 2016. "The role of organizational context in fostering employee proactive behavior: The interplay between HR system configurations and relational climates," European Management Journal, Elsevier, vol. 34(5), pages 579-588.
    11. Florian Kunze & Stephan Boehm & Heike Bruch, 2013. "Organizational Performance Consequences of Age Diversity: Inspecting the Role of Diversity-Friendly HR Policies and Top Managers’ Negative Age Stereotypes," Journal of Management Studies, Wiley Blackwell, vol. 50(3), pages 413-442, May.
    12. Chiang, Yun-Hwa & Hsu, Chu-Chun & Hung, Kuang-Peng, 2014. "Core self-evaluation and workplace creativity," Journal of Business Research, Elsevier, vol. 67(7), pages 1405-1413.
    13. Sungchan Kim & Soyoung Park, 2017. "Diversity Management and Fairness in Public Organizations," Public Organization Review, Springer, vol. 17(2), pages 179-193, June.
    14. Patrick M. Wright & John J. Haggerty, 2005. "Missing Variables in Theories of Strategic Human Resource Management: Time, Cause, and Individuals," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 16(2), pages 164-173.
    15. Loriann Roberson & Filomena Buonocore & Shana M. Yearwood, 2017. "Hiring for Diversity: The Challenges Faced by American and European Companies in Employee Selection," CSR, Sustainability, Ethics & Governance, in: Katrin Hansen & Cathrine Seierstad (ed.), Corporate Social Responsibility and Diversity Management, pages 151-171, Springer.
    16. Alfes, Kerstin & Shantz, Amanda & Truss, Catherine & Soane, Emma, 2013. "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," LSE Research Online Documents on Economics 42345, London School of Economics and Political Science, LSE Library.
    17. Eddy Ng & Greg Sears, 2012. "CEO Leadership Styles and the Implementation of Organizational Diversity Practices: Moderating Effects of Social Values and Age," Journal of Business Ethics, Springer, vol. 105(1), pages 41-52, January.
    18. Weihui Fu & Satish Deshpande, 2014. "The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company," Journal of Business Ethics, Springer, vol. 124(2), pages 339-349, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Irene Campos-García, 2021. "The COVID-19 Scenario in Terms of Gender: A Preliminary Analysis in IBEX-35 Companies," Sustainability, MDPI, vol. 13(10), pages 1-13, May.
    2. Čater, Tomaž & Čater, Barbara & Milić, Patricia & Žabkar, Vesna, 2023. "Drivers of corporate environmental and social responsibility practices: A comparison of two moderated mediation models," Journal of Business Research, Elsevier, vol. 159(C).
    3. Jose Joaquin Pozo-Antúnez & Horacio Molina-Sánchez & Antonio Ariza-Montes & Francisco Fernández-Navarro, 2021. "Promoting work Engagement in the Accounting Profession: a Machine Learning Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 157(2), pages 653-670, September.
    4. Sandrine Frémeaux, 2020. "A Common Good Perspective on Diversity," Post-Print hal-03232779, HAL.
    5. Natália Vraňaková & Zdenka Gyurák Babeľová & Andrea Chlpeková, 2021. "Sustainable Human Resource Management and Generational Diversity: The Importance of the Age Management Pillars," Sustainability, MDPI, vol. 13(15), pages 1-18, July.
    6. Abir E. L. Telyani & Panteha Farmanesh & Pouya Zargar, 2022. "An Examination of the Relationship Between Levels Diversity-Organizational Performance: Does Innovative Culture Matter?," SAGE Open, , vol. 12(1), pages 21582440211, January.
    7. Jolanta Maj, 2023. "Influence of Inclusive Work Environment and Perceived Diversity on Job Satisfaction: Evidence from Poland," Central European Business Review, Prague University of Economics and Business, vol. 2023(4), pages 105-122.
    8. Mehta, Nikhil & Mehta, Anju & Hassan, Yusuf & Buttner, Holly & RoyChowdhury, Sanchita, 2021. "Choices in CDO appointment and firm performance: Moving towards a Stakeholder-based approach," Journal of Business Research, Elsevier, vol. 134(C), pages 233-251.
    9. Wenjing Li & Xuhui Wang & Md Jamirul Haque & Muhammad Noman Shafique & Muhammad Zahid Nawaz, 2020. "Impact of Workforce Diversity Management on Employees’ Outcomes: Testing the Mediating Role of a person’s Job Match," SAGE Open, , vol. 10(1), pages 21582440209, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. García-Carbonell, Natalia & Martín-Alcázar, Fernando & Sánchez-Gardey, Gonzalo, 2016. "The views of Spanish HR managers on the role of internal communication in translating HR strategies into HRM systems," European Management Journal, Elsevier, vol. 34(3), pages 269-281.
    2. Simon Rafaqat & Sahil Rafaqat & Saoul Rafaqat & Dawood Rafaqat, 2022. "The Impact of Workforce Diversity on Organizational Performance: A Review," Journal of Economics and Behavioral Studies, AMH International, vol. 14(2), pages 39-50.
    3. Eddy S. Ng & Greg J. Sears, 2020. "Walking the Talk on Diversity: CEO Beliefs, Moral Values, and the Implementation of Workplace Diversity Practices," Journal of Business Ethics, Springer, vol. 164(3), pages 437-450, July.
    4. Tuan, Luu Trong, 2020. "Coach humility and player creativity: The roles of knowledge sharing and group diversity," Sport Management Review, Elsevier, vol. 23(2), pages 284-301.
    5. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    6. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    7. Maria Luisa Giancaspro & Antonino Callea & Amelia Manuti, 2022. "“I Like It like That”: A Study on the Relationship between Psychological Capital, Work Engagement and Extra-Role Behavior," Sustainability, MDPI, vol. 14(4), pages 1-17, February.
    8. R. Anbumathi & R. Chitra Sivasubramanian, 2016. "Amalgamation of Talent and Knowledge Management Practices: A conceptual Research Model," Vision, , vol. 20(4), pages 278-289, December.
    9. Alfes, Kerstin & Shantz, Amanda & Truss, Catherine & Soane, Emma, 2013. "The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model," LSE Research Online Documents on Economics 42345, London School of Economics and Political Science, LSE Library.
    10. Zeidan Susan & Itani Noura, 2020. "Cultivating Employee Engagement in Organizations: Development of a Conceptual Framework," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 28(1), pages 99-118, March.
    11. Piia Seppälä & Lotta K. Harju & Jari J. Hakanen, 2020. "Interactions of Approach and Avoidance Job Crafting and Work Engagement: A Comparison between Employees Affected and Not Affected by Organizational Changes," Post-Print hal-03188191, HAL.
    12. Jürgen Bruns & Rüdiger Kabst, 2005. "Interim-Management: A Paradox for Leadership Research?," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 16(4), pages 512-524.
    13. M. Ángeles López-Cabarcos & Analía López-Carballeira & Carlos Ferro-Soto, 2020. "New Ways of Working and Public Healthcare Professionals’ Well-Being: The Response to Face the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(19), pages 1-9, September.
    14. Mohsin Bashir & Ammarah Hameed & Muhammad Waseem Bari & Raza Ullah, 2021. "The Impact of Age-Diverse Workforce on Organization Performance: Mediating Role of Job Crafting," SAGE Open, , vol. 11(1), pages 21582440219, March.
    15. Luc Dorenbosch & Renee de Reuver & Karin Sanders, 2006. "Getting the HR Message Across: The Linkage between Line ? HR Consensus and "Commitment Strength" among Hospital Employees," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 274-291.
    16. Prodanova, Jana & Kocarev, Ljupco, 2021. "Is job performance conditioned by work-from-home demands and resources?," Technology in Society, Elsevier, vol. 66(C).
    17. Giuliano Romina & Godfroid Cécile & Radermecker Laure, 2023. "Staff turnover and organizational performance: The case of a microfinance organization," Journal of Economics and Management, Sciendo, vol. 45(1), pages 413-440, January.
    18. Mortimer, Gary & Fazal-e-Hasan, Syed Muhammad & Strebel, Judi, 2021. "Examining the consequences of customer-oriented deviance in retail," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
    19. Sinikka Vanhala & Kaija Tuomi, 2006. "HRM, Company Performance and Employee Well-being," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 241-255.
    20. Côté, Karine & Lauzier, Martin & Stinglhamber, Florence, 2021. "The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support," European Management Journal, Elsevier, vol. 39(2), pages 270-278.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:95:y:2019:i:c:p:303-315. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.