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Sustainable benchmarking of a public transport system using analytic hierarchy process and fuzzy logic: a case study of Hyderabad, India

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  • Pradeep Chaitanya Jasti

    (BITS Pilani, Hyderabad Campus
    MMRCL)

  • V. Vinayaka Ram

    (BITS Pilani, Hyderabad Campus)

Abstract

To achieve a well-balanced sustainable public transport system in an Indian scenario, a thorough performance assessment and benchmarking of existing systems in conventional and sustainable dimensions is necessary. Although institutionalisation of sustainable benchmarking of public transport systems is habituated across the globe, it is not largely practised in India. Based on this, we aim at developing a comprehensive mode-specific benchmarking framework for the urban bus system under Indian conditions with a case study of Hyderabad city. The developed framework consists of 29 evaluators structured into eight indicator groups. As the significance of these indicator groups and evaluators varies in the framework, the same has been determined by an expert opinion survey by applying multi-criteria decision-making techniques such as ‘analytic hierarchy process’ and ‘direct weighting.’ The assessment revealed that the overall performance of the urban bus system is approximately 70%. The parameters associated with the sectors of ‘passenger information systems’ and ‘social sustainability’ were found to underperform and required improvement. A better performance was observed among the service- and quality-oriented sectors. The associated intangibility in weighting and ranking during the process of benchmarking was addressed through the application of a fuzzy logic technique, and the ‘overall normalised rate of performance’ of the urban bus system was determined to be 74%. Based on these factors, the present study achieves a successful development and application of mode-specific benchmarking of public transport systems in the Indian context.

Suggested Citation

  • Pradeep Chaitanya Jasti & V. Vinayaka Ram, 2019. "Sustainable benchmarking of a public transport system using analytic hierarchy process and fuzzy logic: a case study of Hyderabad, India," Public Transport, Springer, vol. 11(3), pages 457-485, October.
    • Handle: RePEc:spr:pubtra:v:11:y:2019:i:3:d:10.1007_s12469-019-00219-8
    DOI: 10.1007/s12469-019-00219-8
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    References listed on IDEAS

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    Cited by:

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    2. Igor Varyash & Alexey Mikhaylov & Nikita Moiseev & Kirill Aleshin, 2020. "Triple bottom line and corporate social responsibility performance indicators for Russian companies," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(1), pages 313-329, September.
    3. Indre Siksnelyte-Butkiene & Dalia Streimikiene, 2022. "Sustainable Development of Road Transport in the EU: Multi-Criteria Analysis of Countries’ Achievements," Energies, MDPI, vol. 15(21), pages 1-25, November.
    4. Nikita Moiseev & Alexey Mikhaylov & Igor Varyash & Abdul Saqib, 2020. "Investigating the relation of GDP per capita and corruption index," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(1), pages 780-794, September.
    5. Raghad Almashhour & Mohamed AlQahtani & Malick Ndiaye, 2023. "Highway Transportation, Health, and Social Equity: A Delphi-ANP Approach to Sustainable Transport Planning," Sustainability, MDPI, vol. 15(22), pages 1-38, November.

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