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The relationship between leader–member exchange and employee outcomes: review of past themes and future potential

Author

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  • Sana Mumtaz

    (NUCES-FAST
    Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology (SZABIST))

  • Chris Rowley

    (City, University of London
    University of Oxford)

Abstract

Research on leader–member exchange (LMX) has gained momentum with a large number of studies investigating its impact on multiple levels. This article systematically reviews the literature between 2010 and 2016 on the link between LMX and its impacts on employee perceptual, attitudinal and behavioral outcomes. Our review identifies performance, job satisfaction, organization citizenship behavior, turnover intention, creativity, organizational commitment and affective commitment as the most significant outcomes of LMX. This article also identifies potential areas for future LMX research and identifies different ways for enhancing its theoretical and empirical contributions in future.

Suggested Citation

  • Sana Mumtaz & Chris Rowley, 2020. "The relationship between leader–member exchange and employee outcomes: review of past themes and future potential," Management Review Quarterly, Springer, vol. 70(1), pages 165-189, February.
    • Handle: RePEc:spr:manrev:v:70:y:2020:i:1:d:10.1007_s11301-019-00163-8
    DOI: 10.1007/s11301-019-00163-8
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    References listed on IDEAS

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    Cited by:

    1. Andrey V. Sidorenkov & Eugene F. Borokhovski & Dmitry V. Vorontsov, 2023. "Associations of employees’ identification and citizenship behavior in organization: a systematic review and a meta-analysis," Management Review Quarterly, Springer, vol. 73(2), pages 695-729, June.
    2. Maruša Premru & Matej Černe & Robert Buch, 2023. "Where You Lead, I Will Follow: Leader–Member Exchange,Motivation to Lead and Employee Counterproductive Work Behavior," SAGE Open, , vol. 13(4), pages 21582440231, December.
    3. Geneviève Morin & David Talbot, 2023. "Cultural intelligence of expatriate workers: a systematic review," Management Review Quarterly, Springer, vol. 73(1), pages 413-454, February.
    4. Jianfeng Jia & Fangjian Wu & Mingwei Liu & Guiyao Tang & Yujie Cai & Hailong Jia, 2023. "How leader-member exchange influences person-organization fit: a social exchange perspective," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 792-827, April.
    5. Neelam Kaushal & Neeraj Kaushik & Brijesh Sivathanu, 2021. "Workplace ostracism in various organizations: a systematic review and bibliometric analysis," Management Review Quarterly, Springer, vol. 71(4), pages 783-818, October.

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    More about this item

    Keywords

    Leader member exchange; Behavior; Attitude; Perceptions;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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