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Privacy policies and national culture on the internet

Author

Listed:
  • I. Reay

    (University of Alberta)

  • P. Beatty

    (University of Alberta)

  • S. Dick

    (University of Alberta
    University of Alberta)

  • J. Miller

    (University of Alberta)

Abstract

The Web today enables consumers and vendors to conduct business almost without regard to physical location. However, this does not mean that all barriers are removed; culturally-based assumptions about the behavior of the other party can lead to major misunderstandings. We study the differences in privacy-sensitive decisions made by website operators (which can be expected to vary between cultures) as one particular example of these differing assumptions. In particular, we seek to understand whether new norms of behavior may be emerging as online vendors recognize the damage privacy invasions do to consumers’ trust. We present a large-scale empirical study of privacy-sensitive actions across cultures on the Internet. Our study is based on an automated analysis of P3P documents posted on the 100,000 most popular websites. We find that the adoption of P3P, as well as specific company policies, vary across cultural dimensions. The analysis also suggests that discrepancies exist between concerns for information privacy and the adoption of privacy enhancing technologies within a culture.

Suggested Citation

  • I. Reay & P. Beatty & S. Dick & J. Miller, 2013. "Privacy policies and national culture on the internet," Information Systems Frontiers, Springer, vol. 15(2), pages 279-292, April.
    • Handle: RePEc:spr:infosf:v:15:y:2013:i:2:d:10.1007_s10796-011-9336-7
    DOI: 10.1007/s10796-011-9336-7
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    References listed on IDEAS

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    1. Sandra J. Milberg & H. Jeff Smith & Sandra J. Burke, 2000. "Information Privacy: Corporate Management and National Regulation," Organization Science, INFORMS, vol. 11(1), pages 35-57, February.
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    3. Xiaojun Zhang & Likoebe M. Maruping, 2008. "Household technology adoption in a global marketplace: Incorporating the role of espoused cultural values," Information Systems Frontiers, Springer, vol. 10(4), pages 403-413, September.
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    6. Janice C. Sipior & Burke T. Ward, 2008. "Trust, privacy, and legal protection in the use of software with surreptitiously installed operations: An empirical evaluation," Information Systems Frontiers, Springer, vol. 10(1), pages 3-18, March.
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    Citations

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    Cited by:

    1. Edo Rajh & Jelena Budak & Mateo Zokalj, 2016. "Personal Values of Internet Users: A Cluster Analytic Approach," Working Papers 1606, The Institute of Economics, Zagreb.
    2. Jae Kyu Lee & Younghoon Chang & Hun Yeong Kwon & Beopyeon Kim, 2020. "Reconciliation of Privacy with Preventive Cybersecurity: The Bright Internet Approach," Information Systems Frontiers, Springer, vol. 22(1), pages 45-57, February.
    3. Sophie Cockcroft & Saphira Rekker, 2016. "The relationship between culture and information privacy policy," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(1), pages 55-72, February.
    4. Kawaljeet Kaur Kapoor & Yogesh K. Dwivedi & Michael D. Williams, 2015. "Examining the role of three sets of innovation attributes for determining adoption of the interbank mobile payment service," Information Systems Frontiers, Springer, vol. 17(5), pages 1039-1056, October.
    5. Daniel Chandran & Abdullah M. Alammari, 2021. "Influence of Culture on Knowledge Sharing Attitude among Academic Staff in eLearning Virtual Communities in Saudi Arabia," Information Systems Frontiers, Springer, vol. 23(6), pages 1563-1572, December.
    6. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 2018. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 20(1), pages 91-110, February.
    7. Nicholas Martin & Christian Matt & Crispin Niebel & Knut Blind, 2019. "How Data Protection Regulation Affects Startup Innovation," Information Systems Frontiers, Springer, vol. 21(6), pages 1307-1324, December.
    8. V. S. Prakash Attili & Saji K. Mathew & Vijayan Sugumaran, 2022. "Information Privacy Assimilation in IT Organizations," Information Systems Frontiers, Springer, vol. 24(5), pages 1497-1513, October.
    9. Rajan, Rishabh & Rana, Nripendra P. & Parameswar, Nakul & Dhir, Sanjay & Sushil, & Dwivedi, Yogesh K., 2021. "Developing a modified total interpretive structural model (M-TISM) for organizational strategic cybersecurity management," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    10. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 0. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 0, pages 1-20.

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