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Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study

Author

Listed:
  • Xusen Cheng

    (University of International Business and Economics)

  • Guopeng Yin

    (University of International Business and Economics)

  • Aida Azadegan

    (Bournemouth University, Fern Barrow)

  • Gwendolyn Kolfschoten

    (Technology University of Delft)

Abstract

Trust is referred to as a key facilitator in team collaboration as it is an important condition for information sharing. In this paper, we investigate factors associated with the establishment of trust in hybrid teams that collaborate virtually as well as face-to-face. Furthermore, we deliver an instrument to understand trust development in teams. We describe exploratory results of the instrument by running experiments with teams of collaborating students in China and Netherlands. Quantitative and qualitative analysis has been used to analyze these data. Finally, in the analysis of the experiments we describe initial patterns of trust development in groups from both individual and group perspectives, in two different cultural contexts.

Suggested Citation

  • Xusen Cheng & Guopeng Yin & Aida Azadegan & Gwendolyn Kolfschoten, 2016. "Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study," Group Decision and Negotiation, Springer, vol. 25(2), pages 267-288, March.
    • Handle: RePEc:spr:grdene:v:25:y:2016:i:2:d:10.1007_s10726-015-9442-x
    DOI: 10.1007/s10726-015-9442-x
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    References listed on IDEAS

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    1. Aida Azadegan & Gwendolyn Kolfschoten, 2014. "An Assessment Framework for Practicing Facilitator," Group Decision and Negotiation, Springer, vol. 23(5), pages 1013-1045, September.
    2. Morton Deutsch, 1958. "Trust and suspicion," Journal of Conflict Resolution, Peace Science Society (International), vol. 2(4), pages 265-279, December.
    3. Xusen Cheng & Linda Macaulay, 2014. "Exploring Individual Trust Factors in Computer Mediated Group Collaboration: A Case Study Approach," Group Decision and Negotiation, Springer, vol. 23(3), pages 533-560, May.
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    6. C. Marlene Fiol & Edward J. O'Connor, 2005. "Identification in Face-to-Face, Hybrid, and Pure Virtual Teams: Untangling the Contradictions," Organization Science, INFORMS, vol. 16(1), pages 19-32, February.
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    9. Catherine M. Beise & Fred Niederman & Herb Mattord, 2004. "IT Project Managers' Perceptions and Use of Virtual Team Technologies," Information Resources Management Journal (IRMJ), IGI Global, vol. 17(4), pages 73-88, October.
    10. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
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    Cited by:

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    2. Cheng, Xusen & Fu, Shixuan & de Vreede, Gert-Jan, 2017. "Understanding trust influencing factors in social media communication: A qualitative study," International Journal of Information Management, Elsevier, vol. 37(2), pages 25-35.
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    6. Vogel, Johanna, 2021. "The transformative capacity of transnational and transdisciplinary networks and the potential of alumni work," IDOS Discussion Papers 24/2021, German Institute of Development and Sustainability (IDOS).

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