IDEAS home Printed from https://ideas.repec.org/a/eee/bushor/v50y2007i4p325-333.html
   My bibliography  Save this article

Creating and sustaining trust in virtual teams

Author

Listed:
  • Greenberg, Penelope Sue
  • Greenberg, Ralph H.
  • Antonucci, Yvonne Lederer

Abstract

No abstract is available for this item.

Suggested Citation

  • Greenberg, Penelope Sue & Greenberg, Ralph H. & Antonucci, Yvonne Lederer, 2007. "Creating and sustaining trust in virtual teams," Business Horizons, Elsevier, vol. 50(4), pages 325-333.
    • Handle: RePEc:eee:bushor:v:50:y:2007:i:4:p:325-333
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0007-6813(07)00030-4
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
    2. Ned Kock, 2004. "The Psychobiological Model: Towards a New Theory of Computer-Mediated Communication Based on Darwinian Evolution," Organization Science, INFORMS, vol. 15(3), pages 327-348, June.
    3. Sirkka L. Jarvenpaa & Thomas R. Shaw & D. Sandy Staples, 2004. "Toward Contextualized Theories of Trust: The Role of Trust in Global Virtual Teams," Information Systems Research, INFORMS, vol. 15(3), pages 250-267, September.
    4. Donald L. Ferrin & Kurt T. Dirks, 2003. "The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects," Organization Science, INFORMS, vol. 14(1), pages 18-31, February.
    5. D. Harrison McKnight & Vivek Choudhury & Charles Kacmar, 2002. "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology," Information Systems Research, INFORMS, vol. 13(3), pages 334-359, September.
    6. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Xusen Cheng & Guopeng Yin & Aida Azadegan & Gwendolyn Kolfschoten, 2016. "Trust Evolvement in Hybrid Team Collaboration: A Longitudinal Case Study," Group Decision and Negotiation, Springer, vol. 25(2), pages 267-288, March.
    2. Moon, Sangkil & Kim, Moon-Yong & Iacobucci, Dawn, 2021. "Content analysis of fake consumer reviews by survey-based text categorization," International Journal of Research in Marketing, Elsevier, vol. 38(2), pages 343-364.
    3. Aamir Ali Chughtai, 2021. "A Closer Look at the Relationship between Life Satisfaction and Job Performance," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(2), pages 805-825, April.
    4. Jackowska, Marta & Lauring, Jakob, 2021. "What are the effects of working away from the workplace compared to using technology while being at the workplace? Assessing work context and personal context in a global virtual setting," Journal of International Management, Elsevier, vol. 27(1).
    5. Nabila JAWADI, 2014. "Developpement De La Confiance Dans Les Equipes Virtuelles : Analyse Des Effets Des Comportements De Communication," Working Papers 2014-344, Department of Research, Ipag Business School.
    6. Yumei Luo & Qiongwei Ye, 2019. "Understanding Consumers’ Loyalty to an Online Outshopping Platform: The Role of Social Capital and Perceived Value," Sustainability, MDPI, vol. 11(19), pages 1-18, September.
    7. Kasabov, Edward, 2016. "Unknown, surprising, and economically significant: The realities of electronic word of mouth in Chinese social networking sites," Journal of Business Research, Elsevier, vol. 69(2), pages 642-652.
    8. Meng-Shan Tsai & Chi-Cheng Chang, 2014. "Exploring the Effects of Individual Emotional Regulation, Interpersonal Interaction, and Collaboration on Learning Behavior in Technology Industry," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 4(7), pages 844-861, July.
    9. Mihaela Daniela MOCANU, 2014. "Virtual Teams €“ An Opportunity In The Context Of Globalization," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(1), pages 47-53, March.
    10. Erik Adem & Kuvvetli Birsen Irem & Kuvvetli Yusuf & Hamidy Sakhi Mohammad, 2023. "The Type-2 Q-rung Orthopair CoCoSo method for Workplace Design Problems on the Metaverse," Management & Marketing, Sciendo, vol. 18(s1), pages 340-354, December.
    11. Tatham, Peter & Kovács, Gyöngyi, 2010. "The application of "swift trust" to humanitarian logistics," International Journal of Production Economics, Elsevier, vol. 126(1), pages 35-45, July.
    12. Zakaria, Norhayati & Mohd Yusof, Shafiz Affendi, 2020. "Crossing Cultural Boundaries Using the Internet: Toward Building a Model of Swift Trust Formation in Global Virtual Teams," Journal of International Management, Elsevier, vol. 26(1).
    13. Ketchen Jr., David J. & Craighead, Christopher W. & Buckley, M. Ronald, 2008. "Time bandits: How they are created, why they are tolerated, and what can be done about them," Business Horizons, Elsevier, vol. 51(2), pages 141-149.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chrisanthi Avgerou & Andrea Ganzaroli & Angeliki Poulymenakou & Nicolau Reinhard, 2009. "Interpreting the trustworthiness of government mediated by information and communication technology: lessons from electronic voting in Brazil," LSE Research Online Documents on Economics 30285, London School of Economics and Political Science, LSE Library.
    2. Michael D. Coovert & Evgeniya E. Pavlova Miller & Winston Bennett Jr., 2017. "Assessing Trust and Effectiveness in Virtual Teams: Latent Growth Curve and Latent Change Score Models," Social Sciences, MDPI, vol. 6(3), pages 1-26, August.
    3. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    4. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    5. Narda R. Quigley & Paul E. Tesluk & Edwin A. Locke & Kathryn M. Bartol, 2007. "A Multilevel Investigation of the Motivational Mechanisms Underlying Knowledge Sharing and Performance," Organization Science, INFORMS, vol. 18(1), pages 71-88, February.
    6. Alan R. Dennis & Lionel P. Robert & Aaron M. Curtis & Stacy T. Kowalczyk & Bryan K. Hasty, 2012. "Research Note ---Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams," Information Systems Research, INFORMS, vol. 23(2), pages 546-558, June.
    7. Chris Kimble, 2010. "Building effective virtual teams: How to overcome the problems of trust and identity in virtual teams," Post-Print halshs-00550219, HAL.
    8. Ming Yang & Jinglu Jiang & Melody Kiang & Fangyun Yuan, 2022. "Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision," Information Systems Frontiers, Springer, vol. 24(3), pages 983-1007, June.
    9. Yao, Qiongrui (Missy) & Baker, LaKami T. & Lohrke, Franz T., 2022. "Building and sustaining trust in remote work by platform-dependent entrepreneurs on digital labor platforms: Toward an integrative framework," Journal of Business Research, Elsevier, vol. 149(C), pages 327-339.
    10. Ward van Zoonen & Anu Sivunen & Kirsimarja Blomqvist & Thomas Olsson & Annina Ropponen & Kaisa Henttonen & Matti Vartiainen, 2021. "Factors Influencing Adjustment to Remote Work: Employees’ Initial Responses to the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(13), pages 1-19, June.
    11. Kirs, Peeter & Bagchi, Kallol, 2012. "The impact of trust and changes in trust: A national comparison of individual adoptions of information and communication technologies and related phenomenon," International Journal of Information Management, Elsevier, vol. 32(5), pages 431-441.
    12. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).
    13. Sumeet Gupta & Haejung Yun & Heng Xu & Hee-Woong Kim, 2017. "An exploratory study on mobile banking adoption in Indian metropolitan and urban areas: a scenario-based experiment," Information Technology for Development, Taylor & Francis Journals, vol. 23(1), pages 127-152, January.
    14. Bettina Distel & Holger Koelmann & Ralf Plattfaut & Jörg Becker, 2022. "Watch who you trust! A structured literature review to build a typology of e-government risks," Information Systems and e-Business Management, Springer, vol. 20(4), pages 789-818, December.
    15. Xusen Cheng & Ying Bao & Xiaodan Yu & Yuanyanhang Shen, 2021. "Trust and Group Efficiency in Multinational Virtual Team Collaboration: A Longitudinal Study," Group Decision and Negotiation, Springer, vol. 30(3), pages 529-551, June.
    16. Nilsson, Magnus & Mattes, Jannika, 2015. "The spatiality of trust: Factors influencing the creation of trust and the role of face-to-face contacts," European Management Journal, Elsevier, vol. 33(4), pages 230-244.
    17. Eric Overby, 2008. "Process Virtualization Theory and the Impact of Information Technology," Organization Science, INFORMS, vol. 19(2), pages 277-291, April.
    18. Nancy K. Lankton & D. Harrison McKnight & Ryan T. Wright & Jason Bennett Thatcher, 2016. "Research Note—Using Expectation Disconfirmation Theory and Polynomial Modeling to Understand Trust in Technology," Information Systems Research, INFORMS, vol. 27(1), pages 197-213, March.
    19. Mesmer-Magnus, Jessica R. & DeChurch, Leslie A. & Jimenez-Rodriguez, Miliani & Wildman, Jessica & Shuffler, Marissa, 2011. "A meta-analytic investigation of virtuality and information sharing in teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 214-225, July.
    20. Jeanne Wilson & C. Brad Crisp & Mark Mortensen, 2013. "Extending Construal-Level Theory to Distributed Groups: Understanding the Effects of Virtuality," Organization Science, INFORMS, vol. 24(2), pages 629-644, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:50:y:2007:i:4:p:325-333. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/bushor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.