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All in due time: The development of trust in computer-mediated and face-to-face teams

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  • Wilson, Jeanne M.
  • Straus, Susan G.
  • McEvily, Bill
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    Bibliographic Info

    Article provided by Elsevier in its journal Organizational Behavior and Human Decision Processes.

    Volume (Year): 99 (2006)
    Issue (Month): 1 (January)
    Pages: 16-33

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    Handle: RePEc:eee:jobhdp:v:99:y:2006:i:1:p:16-33

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    Web page: http://www.elsevier.com/locate/obhdp

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    1. Alge, Bradley J. & Wiethoff, Carolyn & Klein, Howard J., 2003. "When does the medium matter? Knowledge-building experiences and opportunities in decision-making teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 91(1), pages 26-37, May.
    2. Lee Sproull & Sara Kiesler, 1986. "Reducing Social Context Cues: Electronic Mail in Organizational Communication," Management Science, INFORMS, vol. 32(11), pages 1492-1512, November.
    3. Szulanski, Gabriel, 2000. "The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 9-27, May.
    4. Terry Connolly & Leonard M. Jessup & Joseph S. Valacich, 1990. "Effects of Anonymity and Evaluative Tone on Idea Generation in Computer-Mediated Groups," Management Science, INFORMS, vol. 36(6), pages 689-703, June.
    5. Sniezek, Janet A., 1992. "Groups under uncertainty: An examination of confidence in group decision making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 52(1), pages 124-155, June.
    6. Baltes, Boris B. & Dickson, Marcus W. & Sherman, Michael P. & Bauer, Cara C. & LaGanke, Jacqueline S., 2002. "Computer-Mediated Communication and Group Decision Making: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(1), pages 156-179, January.
    7. Moore, Don A. & Kurtzberg, Terri R. & Fox, Craig R. & Bazerman, Max H., 1999. "Positive Illusions and Forecasting Errors in Mutual Fund Investment Decisions, , , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 79(2), pages 95-114, August.
    8. Weisband, Suzanne P., 1992. "Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 53(3), pages 352-380, December.
    9. James G. March & Zur Shapira, 1987. "Managerial Perspectives on Risk and Risk Taking," Management Science, INFORMS, vol. 33(11), pages 1404-1418, November.
    10. Ouchi, William, 1981. "Theory Z: How American business can meet the Japanese challenge," Business Horizons, Elsevier, vol. 24(6), pages 82-83.
    11. Moore, Don A. & Kurtzberg, Terri R. & Thompson, Leigh L. & Morris, Michael W., 1999. "Long and Short Routes to Success in Electronically Mediated Negotiations: Group Affiliations and Good Vibrations, , , , , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 77(1), pages 22-43, January.
    12. Siegel, Jane & Dubrovsky, Vitaly & Kiesler, Sara & McGuire, Timothy W., 1986. "Group processes in computer-mediated communication," Organizational Behavior and Human Decision Processes, Elsevier, vol. 37(2), pages 157-187, April.
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    Cited by:
    1. Nilsson, Magnus & Mattes, Jannika, 2013. "The spatiality of trust – Antecedents of trust and the role of face-to-face contacts," CIRCLE Electronic Working Papers 2013/16, Lund University, CIRCLE - Center for Innovation, Research and Competences in the Learning Economy.
    2. Greenberg, Penelope Sue & Greenberg, Ralph H. & Antonucci, Yvonne Lederer, 2007. "Creating and sustaining trust in virtual teams," Business Horizons, Elsevier, vol. 50(4), pages 325-333.
    3. Rabbiosi, Larissa & Santangelo, Grazia D., 2013. "Parent company benefits from reverse knowledge transfer: The role of the liability of newness in MNEs," Journal of World Business, Elsevier, vol. 48(1), pages 160-170.
    4. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    5. Rockmann, Kevin W. & Northcraft, Gregory B., 2008. "To be or not to be trusted: The influence of media richness on defection and deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 106-122, November.
    6. Mesmer-Magnus, Jessica R. & DeChurch, Leslie A. & Jimenez-Rodriguez, Miliani & Wildman, Jessica & Shuffler, Marissa, 2011. "A meta-analytic investigation of virtuality and information sharing in teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 214-225, July.

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