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A meta-analytic investigation of virtuality and information sharing in teams

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Author Info

  • Mesmer-Magnus, Jessica R.
  • DeChurch, Leslie A.
  • Jimenez-Rodriguez, Miliani
  • Wildman, Jessica
  • Shuffler, Marissa
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    Abstract

    We uncover new insights on the role of virtuality on team information sharing. A new two-dimensional conceptualization of information sharing (Mesmer-Magnus & DeChurch, 2009) enabled us to reconcile past inconsistencies in the virtual team literature. Recasting the findings of 94 studies (total number of groups = 5596; total N approximately = 19,702) into this framework reveals three key insights. First, virtuality improves the sharing of unique information, but hinders the openness of information sharing. Second, unique information sharing is more important to the performance of face-to-face teams than is open information sharing, whereas open information sharing is more important to the performance of virtual teams than is unique information sharing. Third, the effects of virtuality on information sharing are more curvilinear than linear - such that low levels of virtuality improve information sharing, but high levels hider it. Implications for research and practice are discussed.

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    File URL: http://www.sciencedirect.com/science/article/pii/S0749597811000434
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    Bibliographic Info

    Article provided by Elsevier in its journal Organizational Behavior and Human Decision Processes.

    Volume (Year): 115 (2011)
    Issue (Month): 2 (July)
    Pages: 214-225

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    Handle: RePEc:eee:jobhdp:v:115:y:2011:i:2:p:214-225

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    Web page: http://www.elsevier.com/locate/obhdp

    Related research

    Keywords: Team Group Information sharing Virtual Virtuality;

    References

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    1. Hollingshead, Andrea B., 1996. "The Rank-Order Effect in Group Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 68(3), pages 181-193, December.
    2. Baltes, Boris B. & Dickson, Marcus W. & Sherman, Michael P. & Bauer, Cara C. & LaGanke, Jacqueline S., 2002. "Computer-Mediated Communication and Group Decision Making: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(1), pages 156-179, January.
    3. Alge, Bradley J. & Wiethoff, Carolyn & Klein, Howard J., 2003. "When does the medium matter? Knowledge-building experiences and opportunities in decision-making teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 91(1), pages 26-37, May.
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    6. Jonathon N. Cummings, 2004. "Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization," Management Science, INFORMS, vol. 50(3), pages 352-364, March.
    7. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    8. van Ginkel, Wendy P. & van Knippenberg, Daan, 2008. "Group information elaboration and group decision making: The role of shared task representations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(1), pages 82-97, January.
    9. Henry, Rebecca A., 1995. "Improving Group Judgment Accuracy: Information Sharing and Determining the Best Member," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(2), pages 190-197, May.
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