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Employee Empowerment and Employee Performance: An Empirical Study on Selected Banks in UAE

Author

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  • Indranil Bose

    (University of Bolton, United Arab Emirates)

Abstract

The fundamental goal of HR in an organization is to effectively manage its employees by encouraging positive attitudes like increasing productivity, job satisfaction, motivation and organizational citizenship behaviour and reducing negative employee attitudes like increased turnover, absenteeism and deviant work place behaviour. The present study has attempted to impact of employee empowerment on employee performance in banking industry in UAE, mainly when the sector has witnessed many crisis in recent times. Responses were collected via survey based on structured questionnaire on 80 employees. Collected responses were analysed and formulated hypotheses have been tested with the use of standard statistical tools such as mean, standard deviation, one sample t-test, correlation coefficient etc. The responses analysis and hypotheses testing have shown certain phenomenon. For example, it has been found that in the present situation the employees in the banking industry in UAE are not motivated to enhance their performance. Regarding the issue of employee empowerment, further improvements have been suggested based on research findings. Finally, the relationship between the employee empowerment and employee performance has also been found of not having significant relationship in the present banking scenario. Further research on different aspects of uncovered or not covered areas has been suggested.

Suggested Citation

  • Indranil Bose, 2018. "Employee Empowerment and Employee Performance: An Empirical Study on Selected Banks in UAE," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 7(2), pages 71-82, May.
  • Handle: RePEc:ods:journl:v:7:y:2018:i:2:p:71-82
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    References listed on IDEAS

    as
    1. Prashant Dev Yadav & Anshul Verma, 2015. "Exploring the Dimensions of Women Empowerment among Microfinance Beneficiaries in India: An Empirical Study in Delhi-NCR," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 4(4), pages 260-270, November.
    2. Ovidiu Iliuta Dobre, 2013. "Employee motivation and organizational performance," Review of Applied Socio-Economic Research, Pro Global Science Association, vol. 5(1), pages 53-60, June.
    3. Mihir Dash & Venkat Mahendra Prasad & C. J. Koshy, 2016. "Women Empowerment through Microfinance Services," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 5(1), pages 20-25, February.
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    Cited by:

    1. Cocuľova, J., 2019. "Analysis of Attitudes of Talented Employees towards Selected Factors of Working Life," Journal of Applied Management and Investments, Department of Business Administration and Corporate Security, International Humanitarian University, vol. 8(3), pages 117-124, September.
    2. Suk-Kyu Kim & Yunduk Jeong, 2021. "Developing the Healthy and Competitive Organization in the Sports Environment: Focused on the Relationships between Organizational Justice, Empowerment and Job Performance," IJERPH, MDPI, vol. 18(17), pages 1-15, August.
    3. Daniel Metz, 2022. "Does Employee Empowerment Influence Employee Motivation? Findings of A Study on A Multinational Corporation Operating In the IT Industry," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 659-667, Decembrie.
    4. Muhammad Adnan & Samia Zarrar & Kamran Zafar, 2021. "Employee Empowerment and Compensation as A Consequence on Employee Job Performance with the Moderating Role of Employee Accountability," iRASD Journal of Management, International Research Alliance for Sustainable Development (iRASD), vol. 3(3), pages 218-232, December.
    5. Paraskevi (Evi) Dekoulou & Anna Anastasopoulou & Panagiotis Trivellas, 2023. "Employee Performance Implications of CSR for Organizational Resilience in the Banking Industry: The Mediation Role of Psychological Empowerment," Sustainability, MDPI, vol. 15(15), pages 1-20, August.
    6. Shahrizada Tangatarova & Yongqiang Gao, 2021. "Transformational leadership and patient safety in hospital: Transformational leadership and patient safety in hospital," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(2), pages 106-122, March.
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    9. Harith Yas & Abbas Mardani & Ali Alfarttoosi, 2020. "The Major Issues Facing Staff in Islamic Banking Industry and its Impact on Productivity," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 14(3), September.

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    More about this item

    Keywords

    employee empowerment; employee performance; banking industry; United Arab Emirates;
    All these keywords.

    JEL classification:

    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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