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Effects of IT knowledge and media selection on operational performance of small firms

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  • Sang Lee
  • Jinhan Kim
  • Yeonog Choi
  • Sang-Gun Lee

Abstract

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  • Sang Lee & Jinhan Kim & Yeonog Choi & Sang-Gun Lee, 2009. "Effects of IT knowledge and media selection on operational performance of small firms," Small Business Economics, Springer, vol. 32(3), pages 241-257, March.
    • Handle: RePEc:kap:sbusec:v:32:y:2009:i:3:p:241-257
    DOI: 10.1007/s11187-007-9095-5
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    References listed on IDEAS

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    1. Lapierre, Jozee & Filiatrault, Pierre & Chebat, Jean-Charles, 1999. "Value Strategy Rather Than Quality Strategy: A Case of Business-to-Business Professional Services," Journal of Business Research, Elsevier, vol. 45(2), pages 235-246, June.
    2. Drew, Stephen, 2003. "Strategic Uses of E-Commerce by SMEs in the East of England," European Management Journal, Elsevier, vol. 21(1), pages 79-88, February.
    3. Thong, J. Y. L. & Yap, C. S., 1995. "CEO characteristics, organizational characteristics and information technology adoption in small businesses," Omega, Elsevier, vol. 23(4), pages 429-442, August.
    4. Walsh, John & Godfrey, Sue, 2000. "The internet: a new era in customer service," European Management Journal, Elsevier, vol. 18(1), pages 85-92, February.
    5. Walczuch, Rita & Van Braven, Gert & Lundgren, Henriette, 2000. "Internet adoption barriers for small firms in The Netherlands," European Management Journal, Elsevier, vol. 18(5), pages 561-572, October.
    6. Stefansson, Gunnar, 2002. "Business-to-business data sharing: A source for integration of supply chains," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 135-146, January.
    7. Michael W. Browne & Robert Cudeck, 1992. "Alternative Ways of Assessing Model Fit," Sociological Methods & Research, , vol. 21(2), pages 230-258, November.
    8. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
    9. Premkumar, G. & Roberts, Margaret, 1999. "Adoption of new information technologies in rural small businesses," Omega, Elsevier, vol. 27(4), pages 467-484, August.
    10. Elaine R. Winston & Dorothy G. Dologite, 1999. "Achieving IT Infusion: A Conceptual Model for Small Businesses," Information Resources Management Journal (IRMJ), IGI Global, vol. 12(1), pages 26-38, January.
    11. Tor Guimaraes & Magid Igbaria, 1996. "Exploring the Relationship Between EUC Problems and Success," Information Resources Management Journal (IRMJ), IGI Global, vol. 9(2), pages 5-16, April.
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    Cited by:

    1. Xu, Xiaobo & Zhang, Weiyong & Li, Ling, 2016. "The impact of technology type and life cycle on IT productivity variance: A contingency theoretical perspective," International Journal of Information Management, Elsevier, vol. 36(6), pages 1193-1204.
    2. Anja Heinicke, 2018. "Performance measurement systems in small and medium-sized enterprises and family firms: a systematic literature review," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(4), pages 457-502, February.
    3. Erind Hoti, 2015. "The technological, organizational and environmental framework of IS innovation adaption in small and medium enterprises. Evidence from research over the last 10 years," International Journal of Business and Management, International Institute of Social and Economic Sciences, vol. 3(4), pages 1-14, November.
    4. Guillermina Tormo-Carbó & Elies Seguí-Mas & Victor Oltra, 2014. "Web 2.0, social capital and work performance in service companies: the employees’ view," Service Business, Springer;Pan-Pacific Business Association, vol. 8(3), pages 439-452, September.
    5. Noemi Oggero & Maria Cristina Rossi & Elisa Ughetto, 2020. "Entrepreneurial spirits in women and men. The role of financial literacy and digital skills," Small Business Economics, Springer, vol. 55(2), pages 313-327, August.
    6. Assoc. Prof. Gheorghe Militaru PhD, 2010. "The Strategic Value Of The Internet Broadband Service And Its Impact On Rural Small Businesses: An Empirical Study," Annals of University of Craiova - Economic Sciences Series, University of Craiova, Faculty of Economics and Business Administration, vol. 2(38), pages 1-10, May.

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    More about this item

    Keywords

    Communication media; Information technology; IT knowledge; Small firms; L26;
    All these keywords.

    JEL classification:

    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship

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