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“Pay 80%” versus “get 20% off”: The effect of novel discount presentation on consumers’ deal perceptions

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Author Info
Hyeong Kim ()
Thomas Kramer
Abstract

Consumers often undervalue price promotions because they discount the discounts. In this research, we examine the effect of using a novel type of discount presentation (e.g., “Pay 60% of the regular price”) on deal evaluations, and compare it to that of an equivalent discount presentation commonly used in the U.S. (e.g., “Get 40% off the regular price”). In three experiments we show that the former discount presentation results in higher perceived savings and higher purchase likelihood than the latter. Using process measures, we demonstrate that this effect is due to increased systematic processing induced by the novelty of the discount presentation, which improves calculation accuracy and hence decreases the underestimation of discounts. We also report a boundary condition of the effect of discount presentations on deal evaluations by showing that it is eliminated when consumers do not need to expend effort to accurately process price information. Copyright Springer Science + Business Media, LLC 2006

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File URL: http://hdl.handle.net/10.1007/s11002-006-9309-7
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Publisher Info
Article provided by Springer in its journal Marketing Letters.

Volume (Year): 17 (2006)
Issue (Month): 4 (December)
Pages: 311-321
Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Handle: RePEc:kap:mktlet:v:17:y:2006:i:4:p:311-321

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Web page: http://www.springerlink.com/link.asp?id=100312

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Related research
Keywords: Discount presentation; Deal perception; Pricing; Systematic processing;

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  1. Grewal, Dhruv & Marmorstein, Howard & Sharma, Arun, 1996. " Communicating Price Information through Semantic Cues: The Moderating Effects of Situation and Discount Size," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 23(2), pages 148-55, September.
  2. Friestad, Marian & Wright, Peter, 1994. " The Persuasion Knowledge Model: How People Cope with Persuasion Attempts," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 21(1), pages 1-31, June.
  3. Petty, Richard E & Cacioppo, John T & Schumann, David, 1983. " Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 10(2), pages 135-46, September.
  4. Kahneman, Daniel & Tversky, Amos, 1979. "Prospect Theory: An Analysis of Decision under Risk," Econometrica, Econometric Society, vol. 47(2), pages 263-91, March. [Downloadable!] (restricted)
  5. Liefeld, John & Heslop, Louise A, 1985. " Reference Prices and Deception in Newspaper Advertising," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 11(4), pages 868-76, March.
  6. Hyeong Kim & Thomas Kramer, 2006. "The moderating effects of need for cognition and cognitive effort on responses to multi-dimensional prices," Marketing Letters, Springer, vol. 17(3), pages 193-203, July. [Downloadable!] (restricted)
  7. Inman, J Jeffrey & Peter, Anil C & Raghubir, Priya, 1997. " Framing the Deal: The Role of Restrictions in Accentuating Deal Value," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 24(1), pages 68-79, June.
  8. Levin, Irwin P. & Schneider, Sandra L. & Gaeth, Gary J., 1998. "All Frames Are Not Created Equal: A Typology and Critical Analysis of Framing Effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 76(2), pages 149-188, November. [Downloadable!] (restricted)
  9. Gupta, Sunil & Cooper, Lee G, 1992. " The Discounting of Discounts and Promotion Thresholds," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 19(3), pages 401-11, December.
  10. Urbany, Joel E & Bearden, William O & Weilbaker, Dan C, 1988. " The Effect of Plausible and Exaggerated Reference Prices on Consumer Perceptions and Price Search," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 15(1), pages 95-110, June.
  11. Aaker, Jennifer L & Williams, Patti, 1998. " Empathy versus Pride: The Influence of Emotional Appeals across Cultures," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 25(3), pages 241-61, December.
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