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Information System Success for Organizational Sustainability: Exploring the Public Institutions in Saudi Arabia

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  • Abdullah Almuqrin

    (Department of Information Science, College of Humanities and Social Sciences, King Saud University, Riyadh 11451, Saudi Arabia)

  • Ibrahim Mutambik

    (Department of Information Science, College of Humanities and Social Sciences, King Saud University, Riyadh 11451, Saudi Arabia)

  • Abdulaziz Alomran

    (Department of Information Science, College of Humanities and Social Sciences, King Saud University, Riyadh 11451, Saudi Arabia)

  • Justin Zuopeng Zhang

    (Department of Management, Coggin College of Business, University of North Florida, 1 UNF Drive, Building 42, Jacksonville, FL 32224, USA)

Abstract

Organizational sustainability supports the financial, social, and cultural well-being of organizations and their surrounding communities. However, few studies have examined organizational sustainability in Saudi Arabia or its link to information technology. This study used self-reported data from a large sample of employees at various Saudi government institutions to conclude that these institutions moderately implemented organizational sustainability. Correlation and regression analyses demonstrated weak associations between various types of organizational sustainability and dimensions of information system success, where user satisfaction with information systems is the strongest positive predictor of perceived organizational sustainability. Organizational sustainability is still emerging in the public sector, and further research is needed to identify predictors of its success.

Suggested Citation

  • Abdullah Almuqrin & Ibrahim Mutambik & Abdulaziz Alomran & Justin Zuopeng Zhang, 2023. "Information System Success for Organizational Sustainability: Exploring the Public Institutions in Saudi Arabia," Sustainability, MDPI, vol. 15(12), pages 1-25, June.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:12:p:9233-:d:1165951
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    2. Ibrahim Mutambik, 2023. "Customer Experience in Open Banking and How It Affects Loyalty Intention: A Study from Saudi Arabia," Sustainability, MDPI, vol. 15(14), pages 1-20, July.

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