IDEAS home Printed from https://ideas.repec.org/a/gam/jeners/v14y2021i23p8139-d695226.html
   My bibliography  Save this article

Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies

Author

Listed:
  • Anna Pietruszka-Ortyl

    (Department of Organizational Behavior, Cracow University of Economics, Rakowicka 27, 31-510 Cracow, Poland)

  • Małgorzata Ćwiek

    (Department of Statistics, Cracow University of Economics, Rakowicka 27, 31-510 Cracow, Poland)

  • Bernard Ziębicki

    (Department of Organization and Management Methods, Cracow University of Economics, Rakowicka 27, 31-510 Cracow, Poland)

  • Anna Wójcik-Karpacz

    (Faculty of Law and Social Science, Jan Kochanowski University of Kielce, Uniwersytecka 15, 25-406 Kielce, Poland)

Abstract

The energy sector is the epitome of Industry 4.0; therefore, it should be developed in line with the Industry 4.0 implementation framework and be managed according to the guidelines dedicated to knowledge-based enterprises. Under this model of evolution, the layers surrounding the technological aspects are first, knowledge management (in particular, its transfer), and then people, and culture. This study addresses two of the three identified levels by attempting to verify the organizational culture that supports professional knowledge transfer as the leading factor in effective specialist knowledge exchange in the energy sector. Recently, this sector has become highly dependent on IT solutions as the main factor for its development and security. A key role in this respect is played by IT professionals, whose attitudes and employee behavior are critical to the stability, efficiency, effectiveness, and security of IT systems in the energy companies. The purpose of this paper is to propose a theoretical construct, based on indicated norms and values as organizational culture foundation and cultural practices. This article also aims to analyze and diagnose the components that support the professional knowledge transfer in different groups of organizational stakeholders. Systematic analysis of the scientific literature, expert evaluation, and structured questionnaires were used to develop and verify the hypotheses. The research results supported the hypotheses that organizational culture tailored to the knowledge workers’ needs and expectations, influence the effective and efficient circulation of IT expert knowledge.

Suggested Citation

  • Anna Pietruszka-Ortyl & Małgorzata Ćwiek & Bernard Ziębicki & Anna Wójcik-Karpacz, 2021. "Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies," Energies, MDPI, vol. 14(23), pages 1-32, December.
    • Handle: RePEc:gam:jeners:v:14:y:2021:i:23:p:8139-:d:695226
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1996-1073/14/23/8139/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1996-1073/14/23/8139/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Aneta Sokół & Irena Figurska, 2021. "The Importance of Creative Knowledge Workers in Creative Organization," Energies, MDPI, vol. 14(20), pages 1-25, October.
    2. Sharmila Jayasingam & Muhiniswari Govindasamy & Sharan Kaur Garib Singh, 2016. "Instilling affective commitment: insights on what makes knowledge workers want to stay," Management Research Review, Emerald Group Publishing Limited, vol. 39(3), pages 266-288, March.
    3. Amitabh Anand & Piera Centobelli & Roberto Cerchione, 2020. "Why should I share knowledge with others? A review-based framework on events leading to knowledge hiding," Post-Print hal-02870014, HAL.
    4. Mirna Kordab & Jurgita Raudeliūnienė & Ieva Meidutė-Kavaliauskienė, 2020. "Mediating Role of Knowledge Management in the Relationship between Organizational Learning and Sustainable Organizational Performance," Sustainability, MDPI, vol. 12(23), pages 1-20, December.
    5. Anna Pietruszka-Ortyl & Małgorzata Ćwiek, 2021. "Social Facilitators of Specialist Knowledge Dispersion in the Digital Era," Sustainability, MDPI, vol. 13(10), pages 1-25, May.
    6. Lee, Michael T. & Raschke, Robyn L. & Louis, Robert St., 2016. "Exploiting organizational culture: Configurations for value through knowledge worker's motivation," Journal of Business Research, Elsevier, vol. 69(11), pages 5442-5447.
    7. Wioleta Kucharska, 2017. "Relationships between Trust and Collaborative Culture in The Context of Tacit Knowledge Sharing," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 14(4), pages 61-78.
    8. Jalil Heidary Dahooie & Mohammad Reza Ghezel Arsalan & Ali Zolghadr Shojai, 2018. "A valid and applicable measurement method for knowledge worker productivity," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(9), pages 1764-1791, November.
    9. Bożena Gajdzik & Sandra Grabowska & Sebastian Saniuk, 2021. "A Theoretical Framework for Industry 4.0 and Its Implementation with Selected Practical Schedules," Energies, MDPI, vol. 14(4), pages 1-24, February.
    10. Cavaglia, Chiara & Etheridge, Ben, 2020. "Job polarization and the declining quality of knowledge workers: evidence from the UK and Germany," LSE Research Online Documents on Economics 105819, London School of Economics and Political Science, LSE Library.
    11. Shujahat, Muhammad & Sousa, Maria José & Hussain, Saddam & Nawaz, Faisal & Wang, Minhong & Umer, Muhammad, 2019. "Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity," Journal of Business Research, Elsevier, vol. 94(C), pages 442-450.
    12. Marta Najda-Janoszka & Corina Daba-Buzoianu, 2018. "Editorial Paper: Exploring Management Through Qualitative Research – Introductory Remarks," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 4(4), pages 5-16.
    13. Miguelez, Ernest, 2019. "Collaborative patents and the mobility of knowledge workers," Technovation, Elsevier, vol. 86, pages 62-74.
    14. Renata Borges, 2013. "Tacit knowledge sharing between IT workers," Management Research Review, Emerald Group Publishing Limited, vol. 36(1), pages 89-108, January.
    15. Miguelez, Ernest, 2019. "Collaborative patents and the mobility of knowledge workers," Technovation, Elsevier, vol. 86, pages 62-74.
    16. Mark Nissen & Magdi Kamel & Kishore Sengupta, 2000. "Integrated Analysis and Design of Knowledge Systems and Processes," Information Resources Management Journal (IRMJ), IGI Global, vol. 13(1), pages 24-43, January.
    17. Ali B. Mahmoud & Leonora Fuxman & Iris Mohr & William D. Reisel & Nicholas Grigoriou, 2020. "“We aren't your reincarnation!” workplace motivation across X, Y and Z generations," International Journal of Manpower, Emerald Group Publishing Limited, vol. 42(1), pages 193-209, June.
    18. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    19. Maria Fekete Farkas & Gabor Torok, 2011. "Knowledge Workers, Competencies, Virtuality And Management," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 4(1), pages 1-238, September.
    20. Szulanski, Gabriel, 2000. "The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 9-27, May.
    21. Cavaglia, Chiara & Etheridge, Ben, 2020. "Job polarization and the declining quality of knowledge workers: Evidence from the UK and Germany," Labour Economics, Elsevier, vol. 66(C).
    22. David B. Audretsch & Maksim Belitski & Rosa Caiazza & Erik E. Lehmann, 2020. "Knowledge management and entrepreneurship," International Entrepreneurship and Management Journal, Springer, vol. 16(2), pages 373-385, June.
    23. Edward Wolff, 2006. "The growth of information workers in the US economy, 1950-2000: the role of technological change, computerization, and structural change," Economic Systems Research, Taylor & Francis Journals, vol. 18(3), pages 221-255.
    24. Tomislav Hernaus & Josip Mikulić, 2013. "Work Characteristics and Work Performance of Knowledge Workers: What Goes Hand in Hand?," EFZG Working Papers Series 1309, Faculty of Economics and Business, University of Zagreb.
    25. Bożena Gajdzik & Sandra Grabowska & Sebastian Saniuk & Tadeusz Wieczorek, 2020. "Sustainable Development and Industry 4.0: A Bibliometric Analysis Identifying Key Scientific Problems of the Sustainable Industry 4.0," Energies, MDPI, vol. 13(16), pages 1-27, August.
    26. Yaya Sun & Tao Wang & Xin Gu, 2019. "A Sustainable Development Perspective on Cooperative Culture, Knowledge Flow, and Innovation Network Governance Performance," Sustainability, MDPI, vol. 11(21), pages 1-17, November.
    27. Muhammad Khalique & Jamal Abdul Nassir bin Shaari & Abu Hassan bin Md. Isa, 2013. "The road to the development of intellectual capital theory," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 10(2), pages 122-136.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Beata Sadowska & Magdalena Wójcik-Jurkiewicz & Grzegorz Zimon & Adam Lulek & Nina Stępnicka & Robert Walasek, 2023. "The Business Model in Energy Sector Reporting—A Case Study from Poland: A Pilot Study," Energies, MDPI, vol. 16(4), pages 1-18, February.
    2. Areej Hijazin & Javier Tamayo-Torres & Nawras Nusairat, 2023. "Moderating the Synergies between Business Intelligence and Strategic Foresight: Navigating Uncertainty for Future Success through Knowledge Management," Sustainability, MDPI, vol. 15(19), pages 1-17, September.
    3. Joanna Toborek-Mazur & Magdalena Wójcik-Jurkiewicz, 2022. "Multi-Energy Concern as an Example of the Implementation of Agenda 2030: Poland as a Case Study," Energies, MDPI, vol. 15(5), pages 1-22, February.
    4. Change Xiong & Tong Hu & Ying Xia & Jing Cheng & Xiao Chen, 2022. "Growth Culture and Public Hospital Performance: The Mediating Effect of Job Satisfaction and Person–Organization Fit," IJERPH, MDPI, vol. 19(19), pages 1-16, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anna Pietruszka-Ortyl & Małgorzata Ćwiek, 2021. "Social Facilitators of Specialist Knowledge Dispersion in the Digital Era," Sustainability, MDPI, vol. 13(10), pages 1-25, May.
    2. Emmanuel Ebo Arthur & Solomon Gyamfi & Wolfgang Gerstlberger & Jan Stejskal & Viktor Prokop, 2023. "Towards Circular Economy: Unveiling Heterogeneous Effects of Government Policy Stringency, Environmentally Related Innovation, and Human Capital within OECD Countries," Sustainability, MDPI, vol. 15(6), pages 1-18, March.
    3. Sseruyange, J. & Bulte, E., 2018. "Do Incentives matter for Knowledge Diffusion? Experimental Evidence from Uganda," 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia 275896, International Association of Agricultural Economists.
    4. Liu, Weiwei & Song, Yifan & Bi, Kexin, 2021. "Exploring the patent collaboration network of China's wind energy industry: A study based on patent data from CNIPA," Renewable and Sustainable Energy Reviews, Elsevier, vol. 144(C).
    5. Ferretti, Marco & Guerini, Massimiliano & Panetti, Eva & Parmentola, Adele, 2022. "The partner next door? The effect of micro-geographical proximity on intra-cluster inter-organizational relationships," Technovation, Elsevier, vol. 111(C).
    6. Ajzenman, Nicolás & Aksoy, Cevat Giray & Guriev, Sergei, 2022. "Exposure to transit migration: Public attitudes and entrepreneurship," Journal of Development Economics, Elsevier, vol. 158(C).
    7. Winkler Renata, 2014. "Training and knowledge transfer at the interface of cultures," Management, Sciendo, vol. 18(1), pages 1-14, May.
    8. Latukha, M. & Veselova, A. & Selivanovskikh, L. & Artukh, E. & Mitskevich, E., 2016. "Re-thinking the role of talent management in a firm’s performance: Talent management practices and absorptive capacity," Working Papers 6442, Graduate School of Management, St. Petersburg State University.
    9. Farhad Alipour & Khairuddin Idris & Roohangiz Karimi, 2011. "Knowledge Creation and Transfer: Role of Learning Organization," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 2(3), pages 61-67, August.
    10. Willy C. Shih, 2021. "Increasing the Level of Abstraction as a Strategy for Accelerating the Adoption of Complex Technologies," Strategy Science, INFORMS, vol. 6(1), pages 54-61, March.
    11. Michael Böhm & Daniel Metzger & Per Strömberg, 2022. "“Since You’re So Rich, You Must Be Really Smart”: Talent, Rent Sharing, and the Finance Wage Premium," ECONtribute Discussion Papers Series 147, University of Bonn and University of Cologne, Germany.
    12. Szász, Levente & Rácz, Béla-Gergely & Scherrer, Maike & Deflorin, Patricia, 2019. "Disseminative capabilities and manufacturing plant roles in the knowledge network of MNCs," International Journal of Production Economics, Elsevier, vol. 208(C), pages 294-304.
    13. Paul R. Carlile & Eric S. Rebentisch, 2003. "Into the Black Box: The Knowledge Transformation Cycle," Management Science, INFORMS, vol. 49(9), pages 1180-1195, September.
    14. Anna Pietruszka-Ortyl & Małgorzata Cwiek, 2021. "Trust in the Diffusion of Professional Knowledge," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 989-1009.
    15. Mark Azavedo & Art Gogatz, 2021. "The developing speciality coffee businesses of Bangkok, Thailand and Penang, Malaysia. A story of entrepreneurial passion and creativity?," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 17(1), pages 203-230.
    16. Matzler, Kurt & Mueller, Julia, 2011. "Antecedents of knowledge sharing - Examining the influence of learning and performance orientation," Journal of Economic Psychology, Elsevier, vol. 32(3), pages 317-329, June.
    17. Kwangsu Cho & Sehee Han & Ting-Ting Rachel Chung & Patrick J. Bateman, 2017. "The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-18, December.
    18. Gülru F. Özkan-Seely & Cheryl Gaimon & Stylianos Kavadias, 2015. "Dynamic Knowledge Transfer and Knowledge Development for Product and Process Design Teams," Manufacturing & Service Operations Management, INFORMS, vol. 17(2), pages 177-190, May.
    19. Perotti, Francesco Antonio & Ferraris, Alberto & Candelo, Elena & Busso, Donatella, 2022. "The dark side of knowledge sharing: Exploring “knowledge sabotage” and its antecedents," Journal of Business Research, Elsevier, vol. 141(C), pages 422-432.
    20. Jonathan R. Clark & Robert S. Huckman & Bradley R. Staats, 2013. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," Organization Science, INFORMS, vol. 24(5), pages 1539-1557, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jeners:v:14:y:2021:i:23:p:8139-:d:695226. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.