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The effects of 'language standardization' on the acceptance and use of e-HRM systems in foreign subsidiaries

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  • Heikkilä, Jukka-Pekka
  • Smale, Adam
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    Abstract

    Electronic human resource management (e-HRM) systems are argued to be transforming the role of HR by facilitating the transfer of transaction processing responsibilities to employees, managers and other third parties. In multinational corporations, e-HRM systems must achieve this whilst accommodating regulatory and cultural differences, one of which being language. In light of scant empirical research on the role of language in the information technology and international HRM literature, this study investigates the effects of language standardization on the acceptance and use of e-HRM systems in foreign subsidiaries. The findings are based on 18 in-depth interviews with subsidiary HR managers from two European MNCs.

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    Bibliographic Info

    Article provided by Elsevier in its journal Journal of World Business.

    Volume (Year): 46 (2011)
    Issue (Month): 3 (July)
    Pages: 305-313

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    Handle: RePEc:eee:worbus:v:46:y:2011:i:3:p:305-313

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    Related research

    Keywords: e-HRM Language MNC Technology acceptance;

    References

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    1. Huub Ru‰l & Tanya Bondarouk & Jan Kees Looise, 2004. "E-HRM: Innovation or Irritation. An Explorative Empirical Study in Five Large Companies on Web-based HRM," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 15(3), pages 364-380.
    2. Marschan, Rebecca & Welch, Denice & Welch, Lawrence, 1997. "Language: The forgotten factor in multinational management," European Management Journal, Elsevier, vol. 15(5), pages 591-598, October.
    3. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
    4. Denice Welch & Lawrence Welch & Rebecca Marschan-Piekkari, 2001. "The Persistent Impact of Language on Global Operations," Prometheus, Taylor & Francis Journals, vol. 19(3), pages 193-209.
    5. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
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