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E-HRM: Innovation or Irritation. An Explorative Empirical Study in Five Large Companies on Web-based HRM

Author

Listed:
  • Huub Ru‰l

    (Utrecht University)

  • Tanya Bondarouk

    (Twente University)

  • Jan Kees Looise

    (Twente University)

Abstract

Technological optimistic voices assume that, from a technical perspective, the IT possibilities for HRM are endless: in principal all HR processes can be supported by IT. E-HRM is the relatively new term for this IT supported HRM, especially through the use of web technology. This paper aims at demystifying e-HRM by answering the following questions: what actually is e-HRM?, what are the goals of starting with e-HRM?, what types can be distinguished? and what are the outcomes of e-HRM? Based upon the literature, an e-HRM research model is developed and, guided by this model, five organizations have been studied that have already been on the ?e-HR road? for a number of years. We conclude that the goals of e-HRM are mainly to improve HR?s administrative efficiency/to achieve cost reduction. Next to this goals, international companies seem to use the introduction of e-HRM to standardize/harmonize HR policies and processes. Further, there is a ?gap? between e-HRM in a technical sense and e-HRM in a practical sense in the five companies involved in our study. Finally, e-HRM hardly helped to improve employee competences, but resulted in cost reduction and a reduction of the administrative burden.

Suggested Citation

  • Huub Ru‰l & Tanya Bondarouk & Jan Kees Looise, 2004. "E-HRM: Innovation or Irritation. An Explorative Empirical Study in Five Large Companies on Web-based HRM," management revue. Socio-economic Studies, Rainer Hampp Verlag, vol. 15(3), pages 364-380.
    • Handle: RePEc:rai:mamere:1861-9908_mrev_2004_03_ruel
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    Cited by:

    1. Iustin IVLEV & Monica TRICULESCU, 2020. "E-Hrm €“ A Mean To Increase Hrm Role In Organizations €“ A Comprehensive Literature Review," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 789-799, November.
    2. Aurélie Girard & Bernard Fallery & Florence Rodhain, 2015. "Intégrer les médias sociaux dans les pratiques d’e-GRH ? Usages et enjeux pour les cabinets de recrutement," Post-Print hal-02060400, HAL.
    3. Yusliza Mohd.Yusoff Author_Email: yusliza@usm.my & T. Ramayah, 2011. "Factors Influencing Attitude Towards Using Electronic Hrm," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-274, Conference Master Resources.
    4. Witold Chmielarz & Marek Zborowski & Mesut Atasever, 2022. "Internet Users’ Approach to HRM Portals in the Context of Sustainable Development—A Comparative Analysis of Poland and Türkiye," Energies, MDPI, vol. 15(21), pages 1-24, November.
    5. Aurélie Girard & Bernard Fallery, 2011. "E-recruitement : From Transaction-Based Practices to Relationship-Based Approaches," Post-Print hal-00777779, HAL.
    6. García, Marta Vidal & Blasco López, María Francisca & Sastre Castillo, Miguel Ángel, 2019. "Determinants of the acceptance of mobile learning as an element of human capital training in organisations," Technological Forecasting and Social Change, Elsevier, vol. 149(C).
    7. Pavla Vrabcová & Hana Urbancová, 2021. "Use of human resources information system in agricultural companies in the Czech Republic," Agricultural Economics, Czech Academy of Agricultural Sciences, vol. 67(5), pages 173-180.
    8. Zia Ullah & Naveed Ahmad & Miklas Scholz & Bilal Ahmed & Ilyas Ahmad & Muhammad Usman, 2021. "Perceived Accuracy of Electronic Performance Appraisal Systems: The Case of a Non-for-Profit Organization from an Emerging Economy," Sustainability, MDPI, vol. 13(4), pages 1-16, February.
    9. Smale, Adam & Björkman, Ingmar & Sumelius, Jennie, 2013. "Examining the differential use of global integration mechanisms across HRM practices: Evidence from China," Journal of World Business, Elsevier, vol. 48(2), pages 232-240.
    10. Hafiz Mudassir Rehman & Hui Nee Au Yong & Yuen Onn Choong, 2022. "Facilitating the Malaysian Manufacturing Sector in Readiness for Industry 4.0: A Mediating Role of Organization Innovation," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 13(1), pages 1-23, January.
    11. Hadziroh Ibrahim* & Faridahwati Mohd Shamsuddin & Yusliza Mohd Yusoff & Md. Lazim Mohd Zin, 2018. "The Structural Relationship Between Organisational-Information System Related Support, Technology Self-Efficacy, And End-User Satisfaction With E-HRM," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 1111-1119:6.
    12. Mansour Naser Alraja & Rabia Imran & Basel M. Khashab & Mahmood Shah, 2022. "Technological Innovation, Sustainable Green Practices and SMEs Sustainable Performance in Times of Crisis (COVID-19 pandemic)," Information Systems Frontiers, Springer, vol. 24(4), pages 1081-1105, August.
    13. Fadoua El Hajjaji El Idrissi & Abdelhay Benabdelhadi & Hind Kabaili, 2021. "Adoption and impact of electronic Human Resource Management: A systematic literature review," Technium Social Sciences Journal, Technium Science, vol. 21(1), pages 594-610, July.
    14. Hadziroh Ibrahim & Nur Zahiyah Othman, 2014. "The Influence of Techno stress and Organizational-Is Related Support on User Satisfaction in Government Organizations: A Proposed Model and Literature Review," Information Management and Business Review, AMH International, vol. 6(2), pages 63-71.
    15. Kamel Omran & Noha Anan, 2018. "Studying the impact of using E-HRM on the effectiveness of HRM practices: An exploratory study for the internet service providers (ISP) in Egypt," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(4), pages 458-492, April.
    16. Heikkilä, Jukka-Pekka & Smale, Adam, 2011. "The effects of 'language standardization' on the acceptance and use of e-HRM systems in foreign subsidiaries," Journal of World Business, Elsevier, vol. 46(3), pages 305-313, July.
    17. Aurel TOTOLICI & Sofia TOTOLICI & Constanta POPESCU, 2013. "Successful Models of Implementation of e-HRM Systems in the Private Sector in Romania," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 71-78.
    18. Milan Frederik Klus & Julia Müller, 2021. "The digital leader: what one needs to master today’s organisational challenges," Journal of Business Economics, Springer, vol. 91(8), pages 1189-1223, October.
    19. Alicia Llorca & Laura Fernández-Durán & Gislaine Souza Rech, 2009. "ICT introduction in the city councils. A regional analysis," Service Business, Springer;Pan-Pacific Business Association, vol. 3(2), pages 131-147, June.
    20. Aurélie Girard & Bernard Fallery & Florence Rodhain, 2013. "Integration of Social Media in Recruitment: A Delphi Study," Post-Print hal-00998494, HAL.
    21. Kamilah Kamaludin & Kamil Zaki Kamaludin, 2017. "User Acceptance of the Human Resource Information System: A Study of a Private Hospital in Malaysia," International Review of Management and Marketing, Econjournals, vol. 7(2), pages 207-217.
    22. Rand H. Al-Dmour & Steve Love, 2015. "Determinants of the implementation of HRIS applications in business organisations in Jordan," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 15(1), pages 69-96.
    23. Aurélie Girard & Bernard Fallery, 2009. "E-recruitment: new practices, new issues. An exploratory study," Post-Print hal-00777802, HAL.
    24. Mónica Santana & Mirta Díaz-Fernández, 2023. "Competencies for the artificial intelligence age: visualisation of the state of the art and future perspectives," Review of Managerial Science, Springer, vol. 17(6), pages 1971-2004, August.
    25. repec:thr:techub:10021:y:2021:i:1:p:594-610 is not listed on IDEAS

    More about this item

    Keywords

    Electronic Human Resource Management; Human Resource Management; Information Technology; Explorative Case Studies;
    All these keywords.

    JEL classification:

    • F23 - International Economics - - International Factor Movements and International Business - - - Multinational Firms; International Business
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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