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Understanding attitudes towards public transport and private car: A qualitative study

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  • Beirão, Gabriela
  • Sarsfield Cabral, J.A.
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    Abstract

    This paper presents the results of a qualitative study of public transport users and car users in order to obtain a deeper understanding of travellers' attitudes towards transport and to explore perceptions of public transport service quality. The key findings indicate that in order to increase public transport usage, the service should be designed in a way that accommodates the levels of service required by customers and by doing so, attract potential users. Furthermore, the choice of transport is influenced by several factors, such as individual characteristics and lifestyle, the type of journey, the perceived service performance of each transport mode and situational variables. This suggests the need for segmentation taking into account travel attitudes and behaviours. Policies which aim to influence car usage should be targeted at the market segments that are most motivated to change and willing to reduce frequency of car use.

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    Bibliographic Info

    Article provided by Elsevier in its journal Transport Policy.

    Volume (Year): 14 (2007)
    Issue (Month): 6 (November)
    Pages: 478-489

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    Handle: RePEc:eee:trapol:v:14:y:2007:i:6:p:478-489

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    Cited by:
    1. Monchambert, Guillaume & de Palma, André, 2014. "Public transport reliability and commuter strategy," Journal of Urban Economics, Elsevier, vol. 81(C), pages 14-29.
    2. Carreira, Rui & Patrício, Lia & Natal Jorge, Renato & Magee, Chris & Van Eikema Hommes, Qi, 2013. "Towards a holistic approach to the travel experience: A qualitative study of bus transportation," Transport Policy, Elsevier, vol. 25(C), pages 233-243.
    3. Glerum, Aurélie & Atasoy, Bilge & Bierlaire, Michel, 2014. "Using semi-open questions to integrate perceptions in choice models," Journal of choice modelling, Elsevier, vol. 10(C), pages 11-33.
    4. Ceder, Avishai & Chowdhury, Subeh & Taghipouran, Nima & Olsen, Jared, 2013. "Modelling public-transport users’ behaviour at connection point," Transport Policy, Elsevier, vol. 27(C), pages 112-122.
    5. Sendy Farag & Glenn Lyons, 2010. "Explaining public transport information use when a car is available: attitude theory empirically investigated," Transportation, Springer, vol. 37(6), pages 897-913, November.
    6. Buys, Laurie & Miller, Evonne, 2011. "Conceptualising convenience: Transportation practices and perceptions of inner-urban high density residents in Brisbane, Australia," Transport Policy, Elsevier, vol. 18(1), pages 289-297, January.
    7. Guillaume Monchambert & André De Palma, 2013. "Public transport reliability and commuter strategy," Working Papers hal-00827972, HAL.
    8. Eboli, Laura & Mazzulla, Gabriella, 2011. "A methodology for evaluating transit service quality based on subjective and objective measures from the passenger's point of view," Transport Policy, Elsevier, vol. 18(1), pages 172-181, January.
    9. Schneider, Robert J., 2013. "Theory of routine mode choice decisions: An operational framework to increase sustainable transportation," Transport Policy, Elsevier, vol. 25(C), pages 128-137.
    10. Lavery, T.A. & Páez, A. & Kanaroglou, P.S., 2013. "Driving out of choices: An investigation of transport modality in a university sample," Transportation Research Part A: Policy and Practice, Elsevier, vol. 57(C), pages 37-46.
    11. Quentin David & Renaud Foucart, 2012. "Modal choice and optimal congestion," CREA Discussion Paper Series 12-03, Center for Research in Economic Analysis, University of Luxembourg.
    12. Carreira, Rui & Patrício, Lia & Natal Jorge, Renato & Magee, Chris, 2014. "Understanding the travel experience and its impact on attitudes, emotions and loyalty towards the transportation provider–A quantitative study with mid-distance bus trips," Transport Policy, Elsevier, vol. 31(C), pages 35-46.

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