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Defining the concept of supply chain quality management and its relevance to academic and industrial practice

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  • Robinson, Carol J.
  • Malhotra, Manoj K.

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  • Robinson, Carol J. & Malhotra, Manoj K., 2005. "Defining the concept of supply chain quality management and its relevance to academic and industrial practice," International Journal of Production Economics, Elsevier, vol. 96(3), pages 315-337, June.
    • Handle: RePEc:eee:proeco:v:96:y:2005:i:3:p:315-337
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    References listed on IDEAS

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    1. Forza, Cipriano & Filippini, Roberto, 1998. "TQM impact on quality conformance and customer satisfaction: A causal model," International Journal of Production Economics, Elsevier, vol. 55(1), pages 1-20, June.
    2. Singer, Marcos & Donoso, Patricio & Traverso, Pedro, 2003. "Quality strategies in supply chain alliances of disposable items," Omega, Elsevier, vol. 31(6), pages 499-509, December.
    3. Ulusoy, Gunduz, 2003. "An assessment of supply chain and innovation management practices in the manufacturing industries in Turkey," International Journal of Production Economics, Elsevier, vol. 86(3), pages 251-270, December.
    4. Peppard, J., 1996. "Broadening visions of business process re-engineering," Omega, Elsevier, vol. 24(3), pages 255-270, June.
    5. Terziovski, Mile & Power, Damien & Sohal, Amrik S., 2003. "The longitudinal effects of the ISO 9000 certification process on business performance," European Journal of Operational Research, Elsevier, vol. 146(3), pages 580-595, May.
    6. Albert H. Segars & Warren J. Harkness & William J. Kettinger, 2001. "Process Management and Supply-Chain Integration at the Bose Corporation," Interfaces, INFORMS, vol. 31(3), pages 102-114, June.
    7. Olhager, Jan & Selldin, Erik, 2004. "Supply chain management survey of Swedish manufacturing firms," International Journal of Production Economics, Elsevier, vol. 89(3), pages 353-361, June.
    8. Gunasekaran, A. & Patel, C. & McGaughey, Ronald E., 2004. "A framework for supply chain performance measurement," International Journal of Production Economics, Elsevier, vol. 87(3), pages 333-347, February.
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