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The Suitability of Expert System Application in Czech Small and Medium-Sized Enterprises

Author

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  • Ekaterina Khitilova

    (Department of Management and Marketing, Moravian University College Olomouc, Tř. Kosmonautů 1, 779 00 Olomouc, Czech Republic)

Abstract

Small and medium-sized enterprises play an important role in the economy of Czech Republic. Expert systems are one of the alternatives evaluated the effectiveness of the relationship between supplier and customer. Currently, measurement and increase in efficiency of supplier-customer relations is very topical subject.The requirements for tools the improvement supplier-customer relationship can be specified on the base the literature analysis. The article defines basic requirements for expert system. The presentation of expert system and its suitability in the surroundings of small and medium sized enterprises is the part of this article. The comparison of the expert system possibilities and the compiled requirements leads to suitability analysis of selected solution. Actual questions and the way of future work are derived from current results, presented in the paper.The article defined the directions of development this expert system.

Suggested Citation

  • Ekaterina Khitilova, 2017. "The Suitability of Expert System Application in Czech Small and Medium-Sized Enterprises," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 65(2), pages 653-660.
    • Handle: RePEc:mup:actaun:actaun_2017065020653
    DOI: 10.11118/actaun201765020653
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    References listed on IDEAS

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    1. Musteen, Martina & Francis, John & Datta, Deepak K., 2010. "The influence of international networks on internationalization speed and performance: A study of Czech SMEs," Journal of World Business, Elsevier, vol. 45(3), pages 197-205, July.
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    3. Gunasekaran, A. & Patel, C. & McGaughey, Ronald E., 2004. "A framework for supply chain performance measurement," International Journal of Production Economics, Elsevier, vol. 87(3), pages 333-347, February.
    4. Awasthi, Anjali & Chauhan, Satyaveer S. & Goyal, S.K., 2010. "A fuzzy multicriteria approach for evaluating environmental performance of suppliers," International Journal of Production Economics, Elsevier, vol. 126(2), pages 370-378, August.
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    6. Fink, Matthias & Harms, Rainer & Kraus, Sascha, 2008. "Cooperative internationalization of SMEs: Self-commitment as a success factor for International Entrepreneurship," European Management Journal, Elsevier, vol. 26(6), pages 429-440, December.
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