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The longitudinal effects of the ISO 9000 certification process on business performance

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  • Terziovski, Mile
  • Power, Damien
  • Sohal, Amrik S.
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    File URL: http://www.sciencedirect.com/science/article/B6VCT-45JPHMP-2/2/59edecb9f36379b5eacc631c10c7283b
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    Bibliographic Info

    Article provided by Elsevier in its journal European Journal of Operational Research.

    Volume (Year): 146 (2003)
    Issue (Month): 3 (May)
    Pages: 580-595

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    Handle: RePEc:eee:ejores:v:146:y:2003:i:3:p:580-595

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    Web page: http://www.elsevier.com/locate/eor

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    Cited by:
    1. McGuire, Stephen J. & Dilts, David M., 2008. "The financial impact of standard stringency: An event study of successive generations of the ISO 9000 standard," International Journal of Production Economics, Elsevier, vol. 113(1), pages 3-22, May.
    2. Prybutok, Victor R. & Ramasesh, Ranga, 2005. "An action-research based instrument for monitoring continuous quality improvement," European Journal of Operational Research, Elsevier, vol. 166(2), pages 293-309, October.
    3. Borut Rusjan & Pavel Castka, 2010. "Understanding ISO’s 9001 Benefits and Research through an Operations Strategy Framework," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 8(1), pages 097-118.
    4. Robinson, Carol J. & Malhotra, Manoj K., 2005. "Defining the concept of supply chain quality management and its relevance to academic and industrial practice," International Journal of Production Economics, Elsevier, vol. 96(3), pages 315-337, June.
    5. Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
    6. Tamayo-Torres, Javier & Gutierrez-Gutierrez, Leopoldo & Ruiz-Moreno, Antonia, 2014. "The relationship between exploration and exploitation strategies, manufacturing flexibility and organizational learning: An empirical comparison between Non-ISO and ISO certified firms," European Journal of Operational Research, Elsevier, vol. 232(1), pages 72-86.
    7. Lo, Chris K.Y. & Yeung, Andy C.L. & Cheng, T.C.E., 2009. "ISO 9000 and supply chain efficiency: Empirical evidence on inventory and account receivable days," International Journal of Production Economics, Elsevier, vol. 118(2), pages 367-374, April.
    8. Yeung, Godfrey & Mok, Vincent, 2005. "What are the impacts of implementing ISOs on the competitiveness of manufacturing industry in China?," Journal of World Business, Elsevier, vol. 40(2), pages 139-157, May.
    9. Jodi L. Short & Michael W. Toffel & Andrea Read Hugill, 2013. "Monitoring the Monitors: How Social Factors Influence Supply Chain Auditors," Harvard Business School Working Papers 14-032, Harvard Business School, revised Feb 2014.
    10. Joseph A. Clougherty & Michal Grajek, 2006. "The Impact of ISO 9000 Diffusion on Trade and FDI: A New Institutional Analysis," CIG Working Papers SP II 2006-22, Wissenschaftszentrum Berlin (WZB), Research Unit: Competition and Innovation (CIG).
    11. Eric Neumayer & Richard Perkins, 2004. "Uneven geographies of organizational practice: explaining the cross-national transfer and adoption of ISO 9000," Industrial Organization 0403006, EconWPA.
    12. van der Wiele, A. & van Iwaarden, J.D. & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," ERIM Report Series Research in Management ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus Uni.
    13. Singh, Prakash J., 2008. "Empirical assessment of ISO 9000 related management practices and performance relationships," International Journal of Production Economics, Elsevier, vol. 113(1), pages 40-59, May.

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