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Efficiency of specialized 3PL providers in an emerging economy

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  • Rodrigues, Antonio Carlos
  • Martins, Ricardo Silveira
  • Wanke, Peter Fernandes
  • Siegler, Janaina

Abstract

Economic growth increases the need for continuous improvement of logistic processes. In this context, comprehensive services and high-level operational performance are competitive advantages, with special attention to refrigeration services in the cold chain. This study's main objective is to determine the variables that significantly affect the efficiency of third-party logistics (3PL) providers of refrigeration services and propose ways to improve the competitiveness of specialized 3PLs. This study uses Data Envelopment Analysis (DEA) and robust regression approach in secondary data from the annual study published by Revista Tecnologística (years 2008–2016). The aim is to measure the impact of contextual variables on the efficiency of Brazilian 3PL providers of refrigeration services. Results indicate that, in fact, pure, technical and scale efficiency levels are differently impacted by the type of technology adopted and the services offered, what leaves room opened for the adoption of different measures and operational practices to increase efficiency levels in its different dimensions. The study provides guidance for managers who wish to establish or adapt specialized 3PL structures and management systems in cold chains. Our study is the first to help identifying the main determinants of efficiency for 3PL providers of refrigeration services in an emerging economy. Further, it develops performance benchmarks for specialized logistics services.

Suggested Citation

  • Rodrigues, Antonio Carlos & Martins, Ricardo Silveira & Wanke, Peter Fernandes & Siegler, Janaina, 2018. "Efficiency of specialized 3PL providers in an emerging economy," International Journal of Production Economics, Elsevier, vol. 205(C), pages 163-178.
    • Handle: RePEc:eee:proeco:v:205:y:2018:i:c:p:163-178
    DOI: 10.1016/j.ijpe.2018.09.012
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    3. Mahsa Pishdar & Masoumeh Danesh Shakib & Jurgita Antucheviciene & Arvydas Vilkonis, 2021. "Interval Type-2 Fuzzy Super SBM Network DEA for Assessing Sustainability Performance of Third-Party Logistics Service Providers Considering Circular Economy Strategies in the Era of Industry 4.0," Sustainability, MDPI, vol. 13(11), pages 1-18, June.
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    5. Pal Singh, Satender & Adhikari, Arnab & Majumdar, Adrija & Bisi, Arnab, 2022. "Does service quality influence operational and financial performance of third party logistics service providers? A mixed multi criteria decision making -text mining-based investigation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 157(C).

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