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The guidelines of improvement: Relations among organizational culture, TQM and performance

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  • Valmohammadi, Changiz
  • Roshanzamir, Shervin

Abstract

This study has four main goals: (1) diagnosing the organizational culture of Tehran׳s pharmaceutical companies; (2) investigating the implementation of different categories of TQM in these companies; (3) comparing two models explaining the relationships among culture, TQM and performance; (4) determining the effect of culture and TQM on performance, according to the preferential structural equation model.

Suggested Citation

  • Valmohammadi, Changiz & Roshanzamir, Shervin, 2015. "The guidelines of improvement: Relations among organizational culture, TQM and performance," International Journal of Production Economics, Elsevier, vol. 164(C), pages 167-178.
    • Handle: RePEc:eee:proeco:v:164:y:2015:i:c:p:167-178
    DOI: 10.1016/j.ijpe.2014.12.028
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    References listed on IDEAS

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    1. Yong-Sun Chang & Jian Hui Guo & Joel M. Evans, 2023. "Flexible but stable: the mediated influence of an organization’s culture on performance," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 463-492, February.
    2. Jain, Vineet & Raj, Tilak, 2016. "Modeling and analysis of FMS performance variables by ISM, SEM and GTMA approach," International Journal of Production Economics, Elsevier, vol. 171(P1), pages 84-96.
    3. Munawar Muchlish & Mazda Eko Sri Tjahyono, 2021. "Influence of TQM on increasing sustainable competitive advantage with transformational leadership as a mediation variable," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(8), pages 100-106, December.
    4. Xu, Lu & Peng, Xianghui & Pavur, Robert & Prybutok, Victor, 2020. "Quality management theory development via meta-analysis," International Journal of Production Economics, Elsevier, vol. 229(C).
    5. Vineet Jain & Puneeta Ajmera, 2019. "Modelling of the factors affecting lean implementation in healthcare using structural equation modelling," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 10(4), pages 563-575, August.
    6. Haffar, Mohamed & Al-Karaghouli, Wafi & Irani, Zahir & Djebarni, Ramdane & Gbadamosi, Gbolahan, 2019. "The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 207(C), pages 247-260.
    7. Scaliza, Janaina Aparecida Alves & Jugend, Daniel & Chiappetta Jabbour, Charbel Jose & Latan, Hengky & Armellini, Fabiano & Twigg, David & Andrade, Darly Fernando, 2022. "Relationships among organizational culture, open innovation, innovative ecosystems, and performance of firms: Evidence from an emerging economy context," Journal of Business Research, Elsevier, vol. 140(C), pages 264-279.
    8. Wissal Affes & Habib Affes, 2022. "Business Model and Firm Performance in Tunisian Firms: a Mediated Moderation Analysis," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 13(4), pages 2822-2839, December.
    9. Zhanna Mingaleva & Elena Shironina & Elena Lobova & Vasiliy Olenev & Lyubov Plyusnina & Anna Oborina, 2022. "Organizational Culture Management as an Element of Innovative and Sustainable Development of Enterprises," Sustainability, MDPI, vol. 14(10), pages 1-28, May.
    10. Hana Urbancová & Pavla Vrabcová, 2022. "Activities of the Human Resources Department Influenced by the Organizational Culture," Journal of Economics / Ekonomicky casopis, Institute of Economic Research, Slovak Academy of Sciences, vol. 70(1), pages 76-93, January.
    11. Lee, Jung Young & McFadden, Kathleen L. & Lee, Min Kyung & Gowen, Charles R., 2021. "U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation," International Journal of Production Economics, Elsevier, vol. 234(C).
    12. Jorge Luis García-Alcaraz & Francisco Javier Flor-Montalvo & Liliana Avelar-Sosa & Cuauhtémoc Sánchez-Ramírez & Emilio Jiménez-Macías, 2019. "Human Resource Abilities and Skills in TQM for Sustainable Enterprises," Sustainability, MDPI, vol. 11(22), pages 1-22, November.
    13. Iqbal, Anam & Asrar-ul-Haq, Muhammad, 2018. "Establishing relationship between TQM practices and employee performance: The mediating role of change readiness," International Journal of Production Economics, Elsevier, vol. 203(C), pages 62-68.
    14. Faris Alghamdi, 2018. "Total Quality Management and Organizational Performance: A Possible Role of Organizational Culture," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 9(4), pages 186-200, July.

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