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Just in time, total quality management, and supply chain management: understanding their linkages and impact on business performance

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  • Kannan, Vijay R.
  • Tan, Keah Choon
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    Abstract

    In recent years, numerous approaches have been proposed to improve operations performance. Three in particular, just in time, supply chain management, and quality management, have received considerable attention. While the three are sometimes viewed and implemented as if they were independent and distinct, they can also be used as three prongs of an integrated operations strategy. This study empirically examines the extent to which just in time, supply chain management, and quality management are correlated, and how they impact business performance. Results demonstrate that at both strategic and operational levels, linkages exist between how just in time, total quality management, and supply chain management are viewed by organizations as part of their operations strategy. Results also indicate that a commitment to quality and an understanding of supply chain dynamics have the greatest effect on performance.

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    File URL: http://www.sciencedirect.com/science/article/B6VC4-4CMJC14-1/2/5eb118615e23a66b00e348f06f87d231
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    Bibliographic Info

    Article provided by Elsevier in its journal Omega.

    Volume (Year): 33 (2005)
    Issue (Month): 2 (April)
    Pages: 153-162

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    Handle: RePEc:eee:jomega:v:33:y:2005:i:2:p:153-162

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    Related research

    Keywords: Just in time Quality management Supply chain management Empirical research;

    References

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    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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    1. Sadao Sakakibara & Barbara B. Flynn & Roger G. Schroeder & William T. Morris, 1997. "The Impact of Just-in-Time Manufacturing and Its Infrastructure on Manufacturing Performance," Management Science, INFORMS, vol. 43(9), pages 1246-1257, September.
    2. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer, vol. 16(3), pages 297-334, September.
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    Cited by:
    1. Olhager, Jan & Prajogo, Daniel I., 2012. "The impact of manufacturing and supply chain improvement initiatives: A survey comparing make-to-order and make-to-stock firms," Omega, Elsevier, vol. 40(2), pages 159-165, April.
    2. van der Vaart, Taco & van Donk, Dirk Pieter, 2008. "A critical review of survey-based research in supply chain integration," International Journal of Production Economics, Elsevier, vol. 111(1), pages 42-55, January.
    3. Chow, Wing S. & Madu, Christian N. & Kuei, Chu-Hua & Lu, Min H. & Lin, Chinho & Tseng, Hojung, 2008. "Supply chain management in the US and Taiwan: An empirical study," Omega, Elsevier, vol. 36(5), pages 665-679, October.
    4. Maria Rosário Moreira & Rui Alves, 2006. "How far from Just-in-time are Portuguese firms? A survey of its progress and perception," FEP Working Papers 215, Universidade do Porto, Faculdade de Economia do Porto.
    5. Khanchanapong, Teerasak & Prajogo, Daniel & Sohal, Amrik S. & Cooper, Brian K. & Yeung, Andy C.L. & Cheng, T.C.E., 2014. "The unique and complementary effects of manufacturing technologies and lean practices on manufacturing operational performance," International Journal of Production Economics, Elsevier, vol. 153(C), pages 191-203.
    6. Bergenwall, Amy L. & Chen, Chialin & White, Richard E., 2012. "TPS's process design in American automotive plants and its effects on the triple bottom line and sustainability," International Journal of Production Economics, Elsevier, vol. 140(1), pages 374-384.
    7. Amer RAJPUT & Abdul Hamid ABU BAKAR, 2011. "A Reprise Of Supply Chain Management In Consanguinity To The Industry Of Textile," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 225-236, November.
    8. Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.

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