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Microfinance institutions' website accessibility

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  • Tadele, Haileslasie
  • Roberts, Helen
  • Whiting, Rosalind H.

Abstract

Using a global dataset of 947 MFIs from 56 countries we investigate the factors affecting microfinance institutions' (MFIs) website accessibility. We find that MFI website accessibility is significantly associated with larger MFIs, higher financial leverage, and greater national economic development. We also show that MFIs that have access to cheap sources of funding tend to have low website accessibility. Our study reports that MFI website accessibility is lower in Sub-Saharan Africa (SSA) than in other regions. MFI size and financial structure are the two key determinants of MFI website accessibility in SSA.

Suggested Citation

  • Tadele, Haileslasie & Roberts, Helen & Whiting, Rosalind H., 2018. "Microfinance institutions' website accessibility," Pacific-Basin Finance Journal, Elsevier, vol. 50(C), pages 279-293.
    • Handle: RePEc:eee:pacfin:v:50:y:2018:i:c:p:279-293
    DOI: 10.1016/j.pacfin.2016.10.003
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    Cited by:

    1. Balachandran, Balasingham & Williams, Barry, 2018. "Effective governance, financial markets, financial institutions & crises," Pacific-Basin Finance Journal, Elsevier, vol. 50(C), pages 1-15.
    2. Wei Xu & Hongyong Fu & Huanpeng Liu, 2019. "Evaluating the Sustainability of Microfinance Institutions Considering Macro-Environmental Factors: A Cross-Country Study," Sustainability, MDPI, vol. 11(21), pages 1-22, October.
    3. Liu, Aiping & Urquía-Grande, Elena & López-Sánchez, Pilar & Rodríguez-López, Ángel, 2023. "Research into microfinance and ICTs: A bibliometric analysis," Evaluation and Program Planning, Elsevier, vol. 97(C).
    4. Dorfleitner, Gregor & Nguyen, Quynh Anh & Röhe, Michaela, 2019. "Microfinance institutions and the provision of mobile financial services: First empirical evidence," Finance Research Letters, Elsevier, vol. 31(C).
    5. Ana Paula Matias Gama & Ricardo Emanuel Correia & Mário Augusto & Fábio Duarte, 2023. "Third-party signals in crowdfunded microfinance: which microfinance institutions boost crowdfunding among refugee entrepreneurs?," Small Business Economics, Springer, vol. 61(2), pages 559-586, August.
    6. Md Tariqul Islam, 2022. "Application of Information and Communications Technology in MFIs: Evidence from Bangladesh," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 8(4), pages 37-43, May.

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    More about this item

    Keywords

    Information and communication technology; Microfinance institutions; Sub-Saharan Africa; Website accessibility;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • L31 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Nonprofit Institutions; NGOs; Social Entrepreneurship
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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