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Consumer judgments of explicit and implied health claims on foods: Misguided but not misled

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  • Orquin, Jacob L.
  • Scholderer, Joachim

Abstract

The regulation of nutrition and health claims made on foods is to a large extent based on the belief that consumers are easily misled by persuasive marketing communication and should therefore be protected. One common concern is that nutrition and health claims create ‘magic bullet’ or ‘halo’ effects that lead consumers to believe that a food carrying such a claim is healthier than it actually is. Five experiments were carried out to examine the extent to which nutrition and health claims used in marketing communication affect consumer judgments of food healthfulness. The studies manipulated both explicit health and nutrition claims and implied claims related to suggestive brand names, package design, and imagery. The results show that health and nutrition claims might not be as misleading as suspected. In fact, the studied claims had little effect on consumer judgments of food healthfulness. The claims, however, had detrimental effects on sensory expectations and purchase intentions for the carrier products. These effects were found both for misleading claims as well as for officially approved claims intended to guide consumer food choice.

Suggested Citation

  • Orquin, Jacob L. & Scholderer, Joachim, 2015. "Consumer judgments of explicit and implied health claims on foods: Misguided but not misled," Food Policy, Elsevier, vol. 51(C), pages 144-157.
  • Handle: RePEc:eee:jfpoli:v:51:y:2015:i:c:p:144-157
    DOI: 10.1016/j.foodpol.2015.01.001
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    References listed on IDEAS

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    Cited by:

    1. Manoj Hastak & Anusree Mitra & Debra J. Ringold, 2020. "Do consumers view the nutrition facts panel when making healthfulness assessments of food products? Antecedents and consequences," Journal of Consumer Affairs, Wiley Blackwell, vol. 54(2), pages 395-416, June.
    2. Iina Ikonen & Francesca Sotgiu & Aylin Aydinli & Peeter W. J. Verlegh, 2020. "Consumer effects of front-of-package nutrition labeling: an interdisciplinary meta-analysis," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 360-383, May.
    3. Yu, Weiping & Han, Xiaoyun & Ding, Lei & He, Mingli, 2021. "Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
    4. Hansen, Torben & Thomsen, Thyra Uth, 2018. "The influence of consumers’ interest in healthy eating, definitions of healthy eating, and personal values on perceived dietary quality," Food Policy, Elsevier, vol. 80(C), pages 55-67.
    5. Tonkin, Emma & Meyer, Samantha B. & Coveney, John & Webb, Trevor & Wilson, Annabelle M., 2016. "The process of making trust related judgements through interaction with food labelling," Food Policy, Elsevier, vol. 63(C), pages 1-11.

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