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Global trends in hospitality

Author

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  • Aksoy, Lerzan
  • Choi, Sunmee
  • Dogru, Tarik
  • Keiningham, Timothy
  • Lorenz, Melanie
  • Rubin, Dan
  • Bruce Tracey, J.

Abstract

The disruptions to the global hospitality industry have been accelerated, particularly after the emergence of the COVID-19 pandemic. As such, it is even more important for scholars to focus on future research that addresses the most relevant and important industry-specific challenges. In this paper, we analyze the recent hospitality research and industry trends to identify the topics that have received the most attention, and then compare these trends to the survey results from two key industry stakeholders – academics (N = 67) and practitioners (N = 235) – regarding the most important short- and longer-terms research priorities. Overall, the findings suggest that both stakeholder groups have placed supply and demand characteristics, as well as technology, as the industry’s most pressing priorities in both the short- and longer-term future. The relative importance of safety and cleanliness is expected to decline over time while environmental sustainability will gain increasing attention in the future.

Suggested Citation

  • Aksoy, Lerzan & Choi, Sunmee & Dogru, Tarik & Keiningham, Timothy & Lorenz, Melanie & Rubin, Dan & Bruce Tracey, J., 2022. "Global trends in hospitality," Journal of Business Research, Elsevier, vol. 142(C), pages 957-973.
    • Handle: RePEc:eee:jbrese:v:142:y:2022:i:c:p:957-973
    DOI: 10.1016/j.jbusres.2021.12.068
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    References listed on IDEAS

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    1. Alexander W. Bartik & Marianne Bertrand & Zoë B. Cullen & Edward L. Glaeser & Michael Luca & Christopher T. Stanton, 2020. "How Are Small Businesses Adjusting to COVID-19? Early Evidence from a Survey," NBER Working Papers 26989, National Bureau of Economic Research, Inc.
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    1. Ola Abdel Moneim Emara & Hazem Tawfik Halim & Mohamed Samy El-Deeb & Yasser Tawfik Halim, 2023. "Toward a sustained recovery of the lodging sector: a management path to lessen the Corona Variants upshots," Future Business Journal, Springer, vol. 9(1), pages 1-22, December.
    2. Maja Štimac & Mario Matković & Daria Karasalihović Sedlar, 2023. "Correlations between Hotel Size and Gas Consumption with a Feasibility Analysis of a Fuel Switch—A Coastal Case Study Croatia Adriatic," Sustainability, MDPI, vol. 15(11), pages 1-18, May.

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