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Crafting firm competencies to improve innovative performance

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  • Lokshin, Boris
  • Gils, Anita Van
  • Bauer, Eva

Abstract

Summary Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms' innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research executed in the fast moving consumer goods industry suggest that firms that craft organizational competencies - such as improving team cohesiveness and providing slack time to foster creativity - do not directly improve their innovative performance. However, those firms that successfully combine customer, technological and organizational competencies will create more innovations that are new to the market.

Suggested Citation

  • Lokshin, Boris & Gils, Anita Van & Bauer, Eva, 2009. "Crafting firm competencies to improve innovative performance," European Management Journal, Elsevier, vol. 27(3), pages 187-196, June.
    • Handle: RePEc:eee:eurman:v:27:y:2009:i:3:p:187-196
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    More about this item

    Keywords

    Firm competencies Radical and incremental product innovation Team cohesiveness;

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • L68 - Industrial Organization - - Industry Studies: Manufacturing - - - Appliances; Furniture; Other Consumer Durables
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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