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The Adoption of Internet Banking: Clients’ Perspective in Oman

Author

Listed:
  • Mansour Naser Alraja

    (Department of Management Information Systems, College of Commerce and Business Administration, Dhofar University, Salalah State, Sultanate of Oman,)

  • Badreldin F. Salim

    (Department of Accounting and finance, Finance College of Business Studies, University of Science and Technology, Khartoum, Sudan,)

  • Mohammad Ahmar Uddin

    (Department of Accounting and finance, College of Commerce and Business Administration, Dhofar University, Salalah State, Sultanate of Oman,)

  • Mohammed Yousoof

    (Department of Management Information Systems, College of Commerce and Business Administration, Dhofar University, Salalah State, Sultanate of Oman.)

Abstract

Internet Banking enables clients to manage their accounts or carrying out their work related to the bank via the Internet, whether at home, office or from any place and at any time he/she desires to do. Hence, the main objective of our paper is to identify the adoption level of internet banking among the clients of Omani banks. Therefore, the technology acceptance model (TAM) is utilized to examine effect of perceived usefulness (PU), and perceived ease of use (PEOU) on clients’ intention to adopt internet banking in sultanate of Oman. To accomplish this goal a manual questionnaire was administered to collect the requested data to test the clients’ intention to adopt internet banking. Multiple regression test was used to analyze the collected data and test the hypotheses of the paper. The findings show that the TAM model interpreted 56.3% of the variance in clients’ intention to adopt internet banking. Both constructs’ (PU, and PEOU) have a significant influence on clients’ acceptance of internet banking. The results of the study are discussed.

Suggested Citation

  • Mansour Naser Alraja & Badreldin F. Salim & Mohammad Ahmar Uddin & Mohammed Yousoof, 2016. "The Adoption of Internet Banking: Clients’ Perspective in Oman," International Review of Management and Marketing, Econjournals, vol. 6(4), pages 926-929.
    • Handle: RePEc:eco:journ3:2016-04-37
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    References listed on IDEAS

    as
    1. Chang, Yoonhee Tina, 2003. "Dynamics Of Banking Technology Adoption : An Application To Internet Banking," The Warwick Economics Research Paper Series (TWERPS) 664, University of Warwick, Department of Economics.
    2. Karen Furst & William Lang & Daniel Nolle, 2003. "Internet Banking," Journal of Financial Services Research, Springer;Western Finance Association, vol. 23(3), pages 251-251, June.
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    More about this item

    Keywords

    Internet Banking; Technology Acceptance Model; Perceived Ease of Use; Perceived Usefulness;
    All these keywords.

    JEL classification:

    • G2 - Financial Economics - - Financial Institutions and Services

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