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Relationship Determinants of Performance in Service Triads: A Configurational Approach

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  • Antonios Karatzas
  • Mark Johnson
  • Marko Bastl

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  • Antonios Karatzas & Mark Johnson & Marko Bastl, 2016. "Relationship Determinants of Performance in Service Triads: A Configurational Approach," Journal of Supply Chain Management, Institute for Supply Management, vol. 52(3), pages 28-47, July.
    • Handle: RePEc:bla:jscmgt:v:52:y:2016:i:3:p:28-47
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    Cited by:

    1. Robert Suurmond & Larry J. Menor & Finn Wynstra, 2022. "Examining service triad operations: Formation, functioning, and feedback exchanges," Production and Operations Management, Production and Operations Management Society, vol. 31(8), pages 3352-3370, August.
    2. Hakim Lyngstadaas, 2020. "Packages or systems? Working capital management and financial performance among listed U.S. manufacturing firms," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 31(4), pages 403-450, December.
    3. David J. Ketchen & Lutz Kaufmann & Craig R. Carter, 2022. "Configurational approaches to theory development in supply chain management: Leveraging underexplored opportunities," Journal of Supply Chain Management, Institute for Supply Management, vol. 58(3), pages 71-88, July.
    4. Ozdemir, Sena & Kandemir, Destan & Eng, Teck-Yong & Gupta, Suraksha, 2020. "Vertical stakeholder collaborations for firm innovativeness in new product development: The moderating roles of legal bonds and operational linkages," Journal of Business Research, Elsevier, vol. 119(C), pages 172-184.
    5. Ha Ta & Terry L. Esper & Kenneth Ford & Sebastian Garcia‐Dastuge, 2018. "Trustworthiness Change and Relationship Continuity after Contract Breach in Financial Supply Chains," Journal of Supply Chain Management, Institute for Supply Management, vol. 54(4), pages 42-61, October.
    6. Cheol Han Bang & Choon Seong Leem, 2020. "A New Perspective on the Supply and Demand of Weather Services," Sustainability, MDPI, vol. 12(21), pages 1-25, October.
    7. Jon Bokrantz & Jan Dul, 2023. "Building and testing necessity theories in supply chain management," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(1), pages 48-65, January.
    8. Lutz Kaufmann & Moritz Schreiner & Felix Reimann, 2023. "Narratives in supplier negotiations—The interplay of narrative design elements, structural power, and outcomes," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(1), pages 66-94, January.
    9. Felix Reimann & Tobias Kosmol & Lutz Kaufmann, 2017. "Responses to Supplier-Induced Disruptions: A Fuzzy-Set Analysis," Journal of Supply Chain Management, Institute for Supply Management, vol. 53(4), pages 37-66, October.

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