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Stakeholder engagement in a sustainable sales and operations planning process

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  • Samuel Roscoe
  • Nachiappan Subramanian
  • Romina Prifti
  • Lin Wu

Abstract

The purpose of this paper is to understand how companies can transition to a sustainable sales and operations planning process to improve economic, environmental, and social performance. Data are collected from a survey of 120 managers in China's manufacturing sector and analyzed using partial least square‐based structural equation modeling. Drawing on life cycle theory and stakeholder theory, we argue that the conventional sales and operations planning (S&OP) process is internally focused and myopic, which over time leads to path dependencies and structural inertia. We find that firms can break free from this structural inertia by engaging external stakeholder groups that challenge the status quo and prompt organizational change. The paper contributes to theory by combining the key tenets of life cycle theory and stakeholder theory to explain how companies can transition to a sustainable S&OP process.

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  • Samuel Roscoe & Nachiappan Subramanian & Romina Prifti & Lin Wu, 2020. "Stakeholder engagement in a sustainable sales and operations planning process," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3526-3541, December.
    • Handle: RePEc:bla:bstrat:v:29:y:2020:i:8:p:3526-3541
    DOI: 10.1002/bse.2594
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    Cited by:

    1. Erik Siems & Stefan Seuring & Lara Schilling, 2023. "Stakeholder roles in sustainable supply chain management: a literature review," Journal of Business Economics, Springer, vol. 93(4), pages 747-775, May.
    2. Erik Siems & Stefan Seuring, 2021. "Stakeholder management in sustainable supply chains: A case study of the bioenergy industry," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3105-3119, November.
    3. Iris Maria Oliveira Sousa & Fabíola Kaczam & Luciano Luiz Dalazen & Wenner Glaucio Lopes Lucena & Wesley Vieira Silva & Claudimar Pereira Veiga, 2024. "The dynamics of the life cycle theory and organizational culture: a systematic literature review," SN Business & Economics, Springer, vol. 4(1), pages 1-26, January.

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