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Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation

Author

Listed:
  • El Dardery Ola I.S.

    (1 School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt)

  • Gomaa Ismail

    (2 School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, and Faculty of Commerce, Alexandria University, Alexandria, Egypt)

  • Rayan Adel R. M.

    (3 School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt)

  • Frendy

    (4 Graduate School of Management, Business School, NUCB, Nagoya, Aichi, Japan)

  • Khayat Ghada El

    (5 Faculty of Commerce, Alexandria University, Alexandria, Egypt)

  • Sabry Sara H.

    (6 School of International Business, Faculty of International Business and Humanities, Egypt Japan University of Science and Technology, Alexandria, Egypt)

Abstract

Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature.

Suggested Citation

  • El Dardery Ola I.S. & Gomaa Ismail & Rayan Adel R. M. & Frendy & Khayat Ghada El & Sabry Sara H., 2023. "Using Fuzzy TOPSIS and Balanced Scorecard for Kaizen Evaluation," Business Systems Research, Sciendo, vol. 14(1), pages 112-130, September.
    • Handle: RePEc:bit:bsrysr:v:14:y:2023:i:1:p:112-130:n:1
    DOI: 10.2478/bsrj-2023-0006
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    References listed on IDEAS

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    2. Ling Liu & Janek Ratnatunga & Lee J. Yao, 2014. "Firm characteristics and balanced scorecard usage in Singaporean manufacturing firms," International Journal of Accounting & Information Management, Emerald Group Publishing Limited, vol. 22(3), pages 209-222, July.
    3. Awasthi, Anjali & Chauhan, Satyaveer S. & Goyal, S.K., 2010. "A fuzzy multicriteria approach for evaluating environmental performance of suppliers," International Journal of Production Economics, Elsevier, vol. 126(2), pages 370-378, August.
    4. Mihaela Ghicajanu, 2009. "The Kaizen Philosophy in Romania," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 9(1), pages 275-278.
    5. Farris, Jennifer A. & Van Aken, Eileen M. & Doolen, Toni L. & Worley, June, 2009. "Critical success factors for human resource outcomes in Kaizen events: An empirical study," International Journal of Production Economics, Elsevier, vol. 117(1), pages 42-65, January.
    6. Paolo Taticchi & Kashi R. Balachandran, 2008. "Forward performance measurement and management integrated frameworks," International Journal of Accounting & Information Management, Emerald Group Publishing Limited, vol. 16(2), pages 140-154, October.
    7. Henry Kaiser, 1974. "An index of factorial simplicity," Psychometrika, Springer;The Psychometric Society, vol. 39(1), pages 31-36, March.
    8. Van Thac Dang & Jianming Wang & Wilson Van-Thac Dang, 2019. "An Integrated Fuzzy AHP and Fuzzy TOPSIS Approach to Assess Sustainable Urban Development in an Emerging Economy," IJERPH, MDPI, vol. 16(16), pages 1-20, August.
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    More about this item

    Keywords

    Balanced Scorecard; Continuous improvement; Evaluation; Fuzzy TOPSIS; Kaizen; Performance measurement;
    All these keywords.

    JEL classification:

    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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