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A theory of the availability and level of consumer protection in online and mobile payments for public economic services

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Author Info

  • Luminiţa Ionescu

    ()
    (Romanian Academy, Postdoctoral Program SPODE/Spiru Haret University, Bucharest, Romania)

  • George Lăzăroiu

    (Institute of Interdisciplinary Studies in Humanities and Social Studies, New York/Spiru Haret University, Bucharest, Romania)

  • Silviu Şerban

    (Spiru Haret University, Bucharest, Romania)

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    Abstract

    The mainstay of the paper is formed by an analysis of the factors that influence the community use of mobile payment for e-Government services, the use of mobile payment for the exchange of government goods and services, the types of e-Government services for which mobile payment is suitable, and real and perceived risks associated with mobile financial services. This paper presents a theory of the level of consumer protection and especially the availability of online payment systems and mobile public economic services, and highlights the use of Internet technology to provide effective and efficient public services. We underline the need to configure citizen-centric government services, accessibility challenges associated with the use of mobile, and diverse and transient nature of mobile technology use.

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    File URL: http://www.amfiteatrueconomic.ro/temp/Article_1206.pdf
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    Bibliographic Info

    Article provided by Academy of Economic Studies - Bucharest, Romania in its journal The AMFITEATRU ECONOMIC journal.

    Volume (Year): 15 (2013)
    Issue (Month): 34 (June)
    Pages: 369-384

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    Handle: RePEc:aes:amfeco:v:15:y:2013:i:34:p:369-384

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    Related research

    Keywords: Services of general economic interest; mobile payment; e-Government of mobile technology use.;

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    References

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    1. Constantin Brătianu & Ivona Orzea & Ioan Ghişe, 2010. "Media Knowledge Consumers Protection," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(28), pages 287-296, June.
    2. Ion Petrescu & Vasile Dinu & Camelia Ştefănescu & Eugen Dobrescu, 2010. "Human Factor’s Involvement in the Consumer Protection Management," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 12(28), pages 267-286, June.
    3. Mladen Čudanov & Gheorghe Săvoiu & Ondrej Jaško, 2012. "New Link in Bioinformatics Services Value Chain: Position, Organization and Business Model," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 680-697, November.
    4. Carmen Balan & Mirela-Patricia Zegreanu, 2012. "Insights into the Development of the Market of Mobile Marketing Services in Romania," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(Special N), pages 786-801, November.
    5. Gheorghe Săvoiu & Constantin Manea & Victor Iorga – Simăn & Florentina Magda Enescu & Mladen Čudanov, 2011. "A Corporate Model of Similitude for SMEs Reunion into a Corporation, Viewed from the Angle of Physical Thought, and Its Complex Economic and Social Impact," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(29), pages 10-27, February.
    6. Hans Ruediger Kaufmann & Mohammad Fateh Ali Khan Panni & Yianna Orphanidou, 2012. "Factors Affecting Consumers’ Green Purchasing Behavior: An Integrated Conceptual Framework," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 14(31), pages 50-69, February.
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