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The impact of voice assistants’ intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA

Citations

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Cited by:

  1. Md. Rashed & Md. Kamal Uddin & Mohammad Fakhrul Islam & Md. Faisal-E-Alam & Hasanuzzaman Tushar & Md Emon Ahmed, 2025. "Building Resilient Organizations: The Role of Technological Capability, Innovation Leadership, and Sustainability," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 26(4), pages 963-995, December.
  2. Sehgal, Nidhi & Jham, Vimi & Malhotra, Gunjan, 2023. "Does green brand anthropomorphism influence repurchase intention? Understanding the impact of brand warmth, psychological ownership, and self-brand congruity," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  3. Razib Chandra Chanda & Ali Vafaei‐Zadeh & Haniruzila Hanifah & Davoud Nikbin & Mohammad Abu Sufian, 2026. "From Conventional Fuels to Green Energy: Exploring Farmers' Moral Commitment to Solar Photovoltaics Adoption," Sustainable Development, John Wiley & Sons, Ltd., vol. 34(S1), pages 821-847, January.
  4. Alyahya, Mansour & Agag, Gomaa & Aliedan, Meqbel & Abdelmoety, Ziad H., 2023. "Understanding the factors affecting consumers’ behaviour when purchasing refurbished products: A chaordic perspective," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  5. Lu, Hsiao-Han & Chen, Ching-Fu & Tai, Yi-Wen, 2024. "Exploring the roles of vlogger characteristics and video attributes on followers’ value perceptions and behavioral intention," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
  6. Kumar, Anand & Bala, Pradip Kumar & Chakraborty, Shibashish & Behera, Rajat Kumar, 2024. "Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  7. Yuan, Yun-Peng & Tan, Garry Wei-Han & Ooi, Keng-Boon, 2025. "What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
  8. Yipeng Zhao & Yan Li & Yuyao Xiao & Haodong Chang & Bo Liu, 2024. "Factors Influencing the Acceptance of ChatGPT in High Education: An Integrated Model With PLS-SEM and fsQCA Approach," SAGE Open, , vol. 14(4), pages 21582440241, October.
  9. Liu, Chih-Hsing & Dong, Tse-Ping & Vu, Ho Tran, 2023. "Transformed virtual concepts into reality: Linkage the viewpoint of entrepreneurial passion, technology adoption propensity and advantage to usage intention," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).
  10. Guo, Wenshan & Luo, Qiangqiang, 2023. "Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  11. Yuan, Liang & Fan, Xiaoming, 2023. "As a Chinese saying goes, ‘To get rich, first pave the way’: The opening of high-speed rail and automobile consumption in China," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  12. Alamoudi, Hawazen & Shaikh, Aijaz A. & Alharthi, Majed & Dash, Ganesh, 2023. "With great power comes great responsibilities – Examining platform-based mechanisms and institutional trust in rideshare services," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  13. Tommy Tanu Wijaya & Boran Yu & Fei Xu & Zhiqiang Yuan & Mailizar Mailizar, 2023. "Analysis of Factors Affecting Academic Performance of Mathematics Education Doctoral Students: A Structural Equation Modeling Approach," IJERPH, MDPI, vol. 20(5), pages 1-23, March.
  14. Badghish, Saeed & Shaik, Aqueeb Sohail & Sahore, Nidhi & Srivastava, Shalini & Masood, Ayesha, 2024. "Can transactional use of AI-controlled voice assistants for service delivery pickup pace in the near future? A social learning theory (SLT) perspective," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
  15. Pengyi Shen & Demin Wan & Aonan Zhu, 2025. "Investigating the effect of AI service quality on consumer well-being in retail context," Service Business, Springer;Pan-Pacific Business Association, vol. 19(1), pages 1-35, March.
  16. Rohit, Kumar & Shankar, Amit & Katiyar, Gagan & Mehrotra, Ankit & Alzeiby, Ebtesam Abdullah, 2024. "Consumer engagement in chatbots and voicebots. A multiple-experiment approach in online retailing context," Journal of Retailing and Consumer Services, Elsevier, vol. 78(C).
  17. Li, Zhaotong & Yuen, Kum Fai & Teo, Chee-Chong, 2025. "The psychological mechanism of value co-creation with human-centred generative AI robot assistants," Technology in Society, Elsevier, vol. 83(C).
  18. Du, Yingying & Liu, Yun, 2025. "How social crowding undermines happiness from experiential purchases more than material purchases," Journal of Retailing and Consumer Services, Elsevier, vol. 84(C).
  19. Yan, Ying & Chen, Hongquan & Shao, Bingjia & Lei, Yuanyang, 2023. "How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  20. Shaowen Ni & Hideo Ueichi, 2024. "Exploring the Relationship Between Different Consumer Behaviors and Subjective Well-Being in Japan: A Focus on Prosocial, Sustainable, Experiential, and Conspicuous Consumption," SAGE Open, , vol. 14(4), pages 21582440241, November.
  21. Elshaer, Ibrahim A. & Alrawad, Mahmaod & Lutfi, Abdalwali & Azazz, Alaa M.S., 2024. "Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
  22. Sukhov, Alexandre & Friman, Margareta & Olsson, Lars E., 2023. "Unlocking potential: An integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
  23. Kang, Weiyao & Shao, Bingjia & Du, Shan & Chen, Hongquan & Zhang, Yong, 2024. "How to improve voice assistant evaluations: Understanding the role of attachment with a socio-technical systems perspective," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
  24. Hu, Qian & Pan, Zhao, 2023. "Can AI benefit individual resilience? The mediation roles of AI routinization and infusion," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
  25. Wang, Xinyi & Beh, Loo-See, 2025. "The Yin and Yang of social media: Employing PLS-SEM, fsQCA, and NCA to assess its effects on employee work performance," Technological Forecasting and Social Change, Elsevier, vol. 217(C).
  26. Rehman, Anisur & Kumar, Sushant & Salam, Muhammad Asif & Virmani, Naveen, 2025. "How does AI-powered virtual influencer's anthropomorphism impact trust and brand love? The moderating role of opinion leadership," Technological Forecasting and Social Change, Elsevier, vol. 219(C).
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