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Artificial Intelligence in Public Administration

Author

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  • Lukić, Miloš

Abstract

Artificial Intelligence (AI) is transforming public governance worldwide, enabling states to provide services faster, more efficiently, and more transparently. In Serbia, AI has the potential to reshape public administration, strengthen democratic accountability, and support sustainable development. Yet, it also poses ethical, legal, and institutional challenges that must be addressed with foresight and responsibility. This paper explores how Serbia can integrate AI into its governance system in an ethical, effective, and citizen-centered manner. Through comparative analysis, theoretical synthesis, and policy recommendations, the paper outlines a roadmap for aligning Serbia's public administration with European and global standards of AI governance.

Suggested Citation

  • Lukić, Miloš, 2025. "Artificial Intelligence in Public Administration," EconStor Conference Papers 343876, ZBW - Leibniz Information Centre for Economics.
  • Handle: RePEc:zbw:esconf:343876
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    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption

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