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Computer Mediated Communications and Communities of Practice


  • Paul Hildreth

    (University of York)

  • Chris Kimble

    (University of York)

  • Peter Wright

    (University of York)


Within the Knowledge Management context, there is growing interest in computer support for group knowledge sharing and the role that Communities of Practice play in this. Communities of Practice are groups of individuals with a common purpose and who share some background, language or experience. The community is regenerated as newcomers join the group and old-timers leave. The newcomers have access to the old- timers and learn from them. This generally takes place through situated learning. New group knowledge is also created as members of the community have a problem to solve and swap experiences and anecdotes to solve the problem, possibly arriving at a novel solution. This may then be further shared through anecdotes so that it eventually becomes part of the group's store of collective knowledge. Communities of Practice provide an excellent forum for knowledge sharing and a vital question is whether the new communications media, which provide new possibilities for collaboration and distributed working, could support the existence of such groups in a distributed environment. This question takes on an added relevance with the rapid internationalization of business that can spread the distribution over national boundaries posing problems of cultural and temporal as well as physical distance. This paper reports on a case study which was the first stage in exploring whether Computer Mediated Communications technologies (CMCs) can support distributed international Communities of Practice. The aim of the case study was to explore the possible existence of Communities of Practice in an international organization, to identify such groups and to ascertain the media used.

Suggested Citation

  • Paul Hildreth & Chris Kimble & Peter Wright, 2005. "Computer Mediated Communications and Communities of Practice," Industrial Organization 0504005, University Library of Munich, Germany.
  • Handle: RePEc:wpa:wuwpio:0504005
    Note: Type of Document - pdf; pages: 10. P. HILDRETH, C. KIMBLE and P. WRIGHT. Computer Mediated Communications and Communities of Practice. Proceedings of Ethicomp'98, March 1998, Erasmus University, The Netherlands, pp 275 - 286.

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    Cited by:

    1. Haradhan Kumar MOHAJAN, 2017. "Roles Of Communities Of Practice For The Development Of The Society," Journal of Economic Development, Environment and People, Alliance of Central-Eastern European Universities, vol. 6(3), pages 27-46, September.
    2. repec:sph:rjedep:v:3:y:2017:i:6:p:27-46 is not listed on IDEAS
    3. Jacek Bendkowski, 2012. "Developing virtual knowledge markets to support entrepreneurship (Tworzenie wirtualnych rynkow wiedzy dla wspomagania przedsiebiorczosci)," Problemy Zarzadzania, University of Warsaw, Faculty of Management, vol. 10(36), pages 63-84.

    More about this item


    Computer Mediated Communications technologies; CMC; Communities of Practice; CoP; Knowledge Management; KM;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • O34 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Intellectual Property and Intellectual Capital


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