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Results readiness in social protection and labor operations


  • Rawlings, Laura
  • Honorati, Maddalena
  • Rubio, Gloria
  • Domelen, Julie Van


The main focus of the social protection and labor portfolio is on strengthening client's institutional capacity in the design and implementation of programs, but projects are not well equipped to track progress in this area. Correspondingly, there is a need to strengthen approaches to measuring and monitoring a'missing middle'of service delivery, precisely those areas for which counterpart institutions are responsible during the course of a project. In particular, better measures of the primary functions of social protection and labor agencies are needed, such as identifying and enrolling beneficiaries, targeting, payment systems, fraud and error control, performance monitoring of service delivery providers, responsiveness to citizens, transparency, efficiency, management information systems and monitoring and evaluation systems. New World Bank initiatives particularly standard core indicators by sector and the introduction of results based investment lending call for substantial improvements in the use of monitoring and evaluation (M&E). Impact evaluations are included in about half of projects and should continue to be used selectively and strategically, particularly when the program is innovative, replicable and/ or scalable to reach a broader set of beneficiaries, addresses a knowledge gap and is likely to have a substantial policy impact. Structuring evaluations around core themes with common outcome measures is fundamental to building a global knowledge base on development effectiveness.

Suggested Citation

  • Rawlings, Laura & Honorati, Maddalena & Rubio, Gloria & Domelen, Julie Van, 2011. "Results readiness in social protection and labor operations," Social Protection and Labor Policy and Technical Notes 60084, The World Bank.
  • Handle: RePEc:wbk:hdnspu:60084

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    Cited by:

    1. Umapathi, Nithin & Wang, Dewen & O'Keefe, Philip, 2013. "Eligibility thresholds for minimum living guarantee programs : international practices and implications for China," Social Protection and Labor Policy and Technical Notes 83118, The World Bank.
    2. World Bank, 2012. "Resilience, Equity, and Opportunity
      [Capacidad de recuperaciĆ³n, equidad y oportunidades]
      ," World Bank Other Operational Studies 12648, The World Bank.
    3. Holzmann, Robert & Pouget, Yann & Vodopivec, Milan & Weber, Michael, 2011. "Severance pay programs around the world : history, rationale, status, and reforms," Social Protection and Labor Policy and Technical Notes 62726, The World Bank.
    4. Robalino, David A. & Weber, Michael, 2013. "Designing and implementing unemployment benefit systems in middle and low income countries : key choices between insurance and savings accounts," Social Protection and Labor Policy and Technical Notes 90348, The World Bank.
    5. Robalino, David & Margolis, David & Rother, Friederike & Newhouse, David & Lundberg, Mattias, 2013. "Youth employment : a human development agenda for the next decade," Social Protection and Labor Policy and Technical Notes 83925, The World Bank.
    6. Dorfman, Mark & Palacios, Robert, 2012. "World Bank support for pensions and social security," Social Protection and Labor Policy and Technical Notes 70925, The World Bank.

    More about this item


    Poverty Monitoring&Analysis; Poverty and Social Impact Analysis; E-Business; Safety Nets and Transfers; Housing&Human Habitats;

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