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Employee Satisfaction Level at Citi Bank and their (Employees) Perception of its (Citibank) Level of Performance

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  • Gul, Mehwish

Abstract

This research has been entitled as “Employees’ satisfaction level at Citibank and their (employees’) perception of its (Citibank’s) level of performance.” The research entails total five chapters in all. The first chapter is about the background of the subject and the statement of the problem. The thesis opens with an informative introduction about the organization that is Citibank and the whole topic in particular. Other related information such as statement of the problem and significance of the study are also explained. The scopes of this study being conducted as well as its delimitations are also given in which various reasons are mentioned about the limitations and delimitations of the study being conducted. A research contains different types of terminologies, the meanings of which are sometimes difficult to grasp so therefore various terms being used in this thesis along with their meaning is also high lightened. Chapter two contains research methodologies and procedures. In this section of the report information related to the research design, respondents of the study, the research instruments being used and then finally treatment of data that is its interpretation and some detail about the presentation analysis is given. In the given thesis the presentation analysis is being done on the basis of both quantitative and qualitative terms. Chapter three contains a comprehensive review of the related literature and studies. In this context information sought through both local and foreign literature is mentioned and then a brief summary of the information is mentioned. Ofcourse local and foreign literature are not enough for such a comprehensive study therefore gaps to be bridged by the study and areas for further study are mentioned in quite detail. The fourth chapter is about the presentation analysis in which facts derived through the survey research are shown in terms of tables and charts. The final chapter is all about the findings, recommendations and conclusion based on intuition and facts derived from the study.

Suggested Citation

  • Gul, Mehwish, 2005. "Employee Satisfaction Level at Citi Bank and their (Employees) Perception of its (Citibank) Level of Performance," MPRA Paper 116430, University Library of Munich, Germany, revised 13 Sep 2021.
    • Handle: RePEc:pra:mprapa:116430
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    References listed on IDEAS

    as
    1. M.Usman Aleem & Marria Purwani & Usman Ali & Syed Babar Ali 5 & Naeem Bhojani, 2018. "Power Of Training And Development On Employee Retention In Pharmaceutical Organization," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 148-157.
    2. Syed Babar Ali & Manzoor A.Khalidi, 2020. "Valuation of Equity Securities, Private Firms, and Startups," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(1), pages 125-140.
    3. Zia Ullah & Mohammed Ali Bait Ali Sulaiman & Syed Babar Ali & Naveed Ahmad & Miklas Scholz & Heesup Han, 2021. "The Effect of Work Safety on Organizational Social Sustainability Improvement in the Healthcare Sector: The Case of a Public Sector Hospital in Pakistan," IJERPH, MDPI, vol. 18(12), pages 1-18, June.
    4. M.Usman Aleem & Marria Purwani & Usman Ali & Syed Babar Ali 5 & Naeem Bhojani, 2018. "Power Of Training And Development On Employee Retention In Pharmaceutical Organization," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 14-12.
    5. Ali, Syed Babar, 2012. "Corporate Governance and Accounting Practices in Pakistan," MPRA Paper 64713, University Library of Munich, Germany.
    6. Syed Babar Ali & Manzoor A.Khalidi, 2020. "Valuation of Equity Securities, Private Firms, and Startups," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(1), pages 16-19.
    7. Ali, Madiha & Ali, Syed Babar, 2014. "The Impact of Working Capital Management on Firm Profitability and Fixed Investment in Pakistan," MPRA Paper 64520, University Library of Munich, Germany.
    8. Umair Baig & Dr. Muhammad Arsalan Hashmi & Syed Babar Ali & Dr. Saba Zehara, 2020. "Exploratory Sequential Mixed Methods In Doctorate Research: Extended Application Of Constructivist Grounded Theory," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(2), pages 47-65.
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    More about this item

    Keywords

    Employee Satisfaction;

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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