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Good practice guide on consumer data

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  • OECD

Abstract

This paper aims to complement the OECD Recommendation of on Consumer Protection in E-Commerce and discuss consumer policy issues associated with consumer data practices, offering greater insights into how consumer protection authorities can and have applied the principles in the Recommendation to address those issues. The guide focuses on selected consumer data practices, including: i) deceptive representations about consumer data practices; ii) misrepresentations by omission; and iii) unfair consumer data practices. It then provides key business tips to comply with consumer protection principles under the E-commerce Recommendation.

Suggested Citation

  • Oecd, 2019. "Good practice guide on consumer data," OECD Digital Economy Papers 290, OECD Publishing.
    • Handle: RePEc:oec:stiaab:290-en
    DOI: 10.1787/e0040128-en
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    Cited by:

    1. Aura María García Pabón, editor & Ana María Pérez Herrán, editor & Ismael Beltrán Prado, editor, 2019. "Competencia económica : reflexiones sobre los diez años de la Ley 1340 de 2009," Books, Universidad Externado de Colombia, Facultad de Economía, number 80, August.
    2. Pasirayi, Simbarashe & Fennell, Patrick B. & Sen, Argha, 2023. "The effect of third-party delivery partnerships on firm value," Journal of Business Research, Elsevier, vol. 167(C).
    3. Van Loo, Ellen J. & Caputo, Vincenzina & Lusk, Jayson L., 2020. "Consumer preferences for farm-raised meat, lab-grown meat, and plant-based meat alternatives: Does information or brand matter?," Food Policy, Elsevier, vol. 95(C).

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