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Promoting Public Benefits Access Through WebBased Tools and Outreach


  • Jacqueline Kauff
  • Emily Sama-Miller
  • Gretchen Rowe
  • Cicely Thomas
  • Libby Makowsky


This report summarizes existing web-based benefits access efforts and presents a small subset of case studies of efforts identified through a national scan. It focuses on issues related to the design and management of web-based tools; technology options and requirements; financial considerations; outputs and outcomes; and issues for sustaining, expanding, and replicating existing web-based tools.

Suggested Citation

  • Jacqueline Kauff & Emily Sama-Miller & Gretchen Rowe & Cicely Thomas & Libby Makowsky, 2011. "Promoting Public Benefits Access Through WebBased Tools and Outreach," Mathematica Policy Research Reports e111607d3ec54646b98175a75, Mathematica Policy Research.
  • Handle: RePEc:mpr:mprres:e111607d3ec54646b98175a755850cdd

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    More about this item


    public benefits; benefits access technology modernization; online application web-based tools; outreach;

    JEL classification:

    • I0 - Health, Education, and Welfare - - General
    • I1 - Health, Education, and Welfare - - Health


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