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Le conflit interpersonnel : un révélateur du travail managérial ?

Author

Listed:
  • Nicolas Spire
  • Christelle Gris

    (CESSP - Centre européen de sociologie et de science politique - UP1 - Université Paris 1 Panthéon-Sorbonne - EHESS - École des hautes études en sciences sociales - CNRS - Centre National de la Recherche Scientifique)

Abstract

Conflicts at work are seldom understood for themselves by sociologists. However, they are more and more frequently the occasion for solicitations for the practicing sociologist and primarily concern managers. However, the function of local supervisor is often the blind spot of work organizations: taken for granted or left to the so-called qualities of those who embody it, it is in fact a privileged "place" for the manifestation of dysfunctions and organizational contradictions. Based on three interventions carried out in companies, this article proposes both a methodology and diagnostic elements to apprehend these conflict situations other than on an individual and psychological level.

Suggested Citation

  • Nicolas Spire & Christelle Gris, 2021. "Le conflit interpersonnel : un révélateur du travail managérial ?," Post-Print halshs-03553343, HAL.
    • Handle: RePEc:hal:journl:halshs-03553343
    DOI: 10.3917/sopr.042.0045
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-03553343
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    References listed on IDEAS

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    1. E. Abord de Chatillon & Céline Desmarais, 2010. "Le rôle de traduction du manager. Entre allégeance et résistance," Post-Print halshs-01026561, HAL.
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