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The Impact of the Internet in Travel and Tourism: A Research Review 2001–2010

Author

Listed:
  • Craig Standing

    (ECU - Edith Cowan University)

  • Jean‐pierre Tang‐taye

    (IAE La Réunion - Institut d'Administration des Entreprises - La Réunion - UR - Université de La Réunion, CEMOI - Centre d'Économie et de Management de l'Océan Indien - UR - Université de La Réunion)

  • Michel Boyer

    (UdeS - Université de Sherbrooke, IAE La Réunion - Institut d'Administration des Entreprises - La Réunion - UR - Université de La Réunion, CEMOI - Centre d'Économie et de Management de l'Océan Indien - UR - Université de La Réunion)

Abstract

The Internet has had a major impact on tourism both for providers and consumers. This article classifies and analyzes the wealth of research published in major tourism journals over the past 10 years to identify major areas of focus and gaps in the research landscape related to the Internet in tourism. Research articles have substantially increased in number over the past 5 years of the 10-year period under analysis. The research can be categorized into seven areas with information search, website analysis, and Internet marketing being the three most common research topics. Although Internet-related issues in tourism are commonly researched, the article calls for more case study research to be conducted that takes an e-business and organizational perspective so that other organizations can learn from the mistakes made and also from best practice.

Suggested Citation

  • Craig Standing & Jean‐pierre Tang‐taye & Michel Boyer, 2014. "The Impact of the Internet in Travel and Tourism: A Research Review 2001–2010," Post-Print hal-01243414, HAL.
    • Handle: RePEc:hal:journl:hal-01243414
    DOI: 10.1080/10548408.2014.861724
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    Citations

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    Cited by:

    1. Carlos de las Heras-Pedrosa & Elena Millan-Celis & Patricia P. Iglesias-Sánchez & Carmen Jambrino-Maldonado, 2020. "Importance of Social Media in the Image Formation of Tourist Destinations from the Stakeholders’ Perspective," Sustainability, MDPI, vol. 12(10), pages 1-27, May.
    2. Eva M. Sánchez-Teba & Josefa García-Mestanza & Mercedes Rodríguez-Fernández, 2020. "The Application of the Inbound Marketing Strategy on Costa del Sol Planning & Tourism Board. Lessons for Post-COVID-19 Revival," Sustainability, MDPI, vol. 12(23), pages 1-15, November.
    3. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    4. Valeriano Piñeiro-Naval & Paulo Serra, 2019. "How Do Destinations Frame Cultural Heritage? Content Analysis of Portugal’s Municipal Websites," Sustainability, MDPI, vol. 11(4), pages 1-18, February.
    5. Estela Marine-Roig & Salvador Anton Clavé, 2016. "A detailed method for destination image analysis using user-generated content," Information Technology & Tourism, Springer, vol. 15(4), pages 341-364, January.
    6. Misganaw Assegid Ayele & Singh Apar, 2020. "The Diffusion of E-marketing in Tourism Businesses of Ethiopia: An Empirical Investigation of Organisational E-readiness Perspectives," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 10(1), pages 1-13, May.
    7. Arturo Molina-Collado & Mar Gómez-Rico & Marianna Sigala & María Victoria Molina & Evangelina Aranda & Yolanda Salinero, 2022. "Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach," Information Technology & Tourism, Springer, vol. 24(2), pages 299-340, June.
    8. Foroudi, Pantea & Akarsu, Tuğra Nazlı & Ageeva, Elena & Foroudi, Mohammad M. & Dennis, Charles & Melewar, T.C., 2018. "PROMISING THE DREAM: Changing destination image of London through the effect of website place," Journal of Business Research, Elsevier, vol. 83(C), pages 97-110.
    9. Yi-Man Teng & Kun-Shan Wu & Che-Yi Chou, 2020. "Price or Convenience: What Is More Important for Online and Offline Bookings? A Study of a Five-Star Resort Hotel in Taiwan," Sustainability, MDPI, vol. 12(10), pages 1-16, May.
    10. Obaid Ur Rehman & Xiaoxing Liu & Abdul Rauf & Mayada Ben Slama & Waqas Amin, 2020. "Internet tradition and tourism development: A causality analysis on BRI listed economies," Tourism Economics, , vol. 26(6), pages 926-957, September.
    11. Vinaitheerthan Renganathan & Amitabh Upadhya, 2021. "Dubai Restaurants: A Sentiment Analysis of Tourist Reviews," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 14(2), pages 165-174.
    12. Eneko Ibarnia & Lluís Garay & Antonio Guevara, 2020. "Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review," Sustainability, MDPI, vol. 12(23), pages 1-21, December.

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