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Measuring the efficacy of leaders to assess information and make decisions in a crisis: The C-LEAD scale

Author

Listed:
  • Constance Noonan Hadley

    (Harvard University)

  • Todd L. Pittinsky

    (SUNY - State University of New York)

  • Amy S. Sommer

    (HEC Paris - Recherche - Hors Laboratoire - HEC Paris - Ecole des Hautes Etudes Commerciales)

  • Weichun Zhu

    (University of Pennsylvania)

Abstract

Based on the literature and expert interviews, we developed a new measure, the C-LEAD scale, to capture the efficacy of leaders to assess information and make decisions in a public health and safety crisis. In Studies 1 and 2, we found that C-LEAD predicted decision making difficulty and confidence in crisis contexts better than measures of general leadership efficacy and procedural crisis preparedness. In Study 3, our measure of crisis leader efficacy predicted motivation to lead in a crisis, voluntary crisis leader role-taking, and decision making accuracy as a leader. Together, the studies promote the initial construct validity of the C-LEAD scale and a deeper understanding of the factors involved in effective crisis leadership.

Suggested Citation

  • Constance Noonan Hadley & Todd L. Pittinsky & Amy S. Sommer & Weichun Zhu, 2011. "Measuring the efficacy of leaders to assess information and make decisions in a crisis: The C-LEAD scale," Post-Print hal-00629566, HAL.
  • Handle: RePEc:hal:journl:hal-00629566
    DOI: 10.1016/j.leaqua.2011.05.005
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    Cited by:

    1. Prigge, Jana-Kristin & Dietz, Beatrix & Homburg, Christian & Hoyer, Wayne D. & Burton, Jennifer L., 2015. "Patient empowerment: A cross-disease exploration of antecedents and consequences," International Journal of Research in Marketing, Elsevier, vol. 32(4), pages 375-386.
    2. Simon Kugai & Dorothea Wild & Yelda Krumpholtz & Manuela Schmidt & Katrin Balzer & Astrid Mayerböck & Birgitta Weltermann, 2023. "German GPs’ Self-Perceived Role in the COVID-19 Pandemic: Leadership, Participation in Regional Services and Preferences for Future Pandemic Preparedness," IJERPH, MDPI, vol. 20(12), pages 1-14, June.
    3. Hannah, Sean T. & Avolio, Bruce J. & Walumbwa, Fred O. & Chan, Adrian, 2012. "Leader Self and Means Efficacy: A multi-component approach," Organizational Behavior and Human Decision Processes, Elsevier, vol. 118(2), pages 143-161.

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