IDEAS home Printed from https://ideas.repec.org/p/bdr/borrec/991.html
   My bibliography  Save this paper

¿Cómo pagan los colombianos y por qué?

Author

Listed:
  • Carlos A. Arango-Arango

    (Banco de la República de Colombia)

  • Nicolás F. Suárez-Ariza

    (Banco de la República de Colombia)

  • Sergio H. Garrido-Mejía

    (Banco de la República de Colombia)

Abstract

Este reporte presenta los resultados de dos encuestas, una a consumidores y otra a pequeños comercios, sobre los factores socioeconómicos vinculados al acceso, uso y aceptación de los pagos electrónicos en Colombia. La implementación de estas encuestas en las principales ciudades colombianas en 2016 es el resultado de un esfuerzo conjunto del Banco de la República, la Asociación Bancaria de Colombia, Redeban Multicolor S.A. y la firma Cifras & Conceptos. Entre los mensajes centrales de este reporte se encuentra que aunque los consumidores urbanos han alcanzado un alto grado de acceso a instrumentos de pago electrónicos, estos siguen haciendo un 97% de sus pagos en efectivo debido a la limitada aceptación de estos instrumentos en sus transacciones cotidianas. La renuencia de los comercios a aceptar instrumentos de pago electrónicos se debe a varios aspectos, entre los cuales se destacan sus percepciones respecto a los altos costos de operar con pagos electrónicos frente al efectivo y la perspectiva de mayores cargas impositivas. No obstante, los comercios reconocen las oportunidades que puede traerles el aceptar pagos electrónicos en términos de eficiencia y competitividad. Estos factores no solo están asociados con la decisión de aceptar o no pagos electrónicos sino, de igual relevancia, con sus decisiones de formalizarse y acceder a cuentas de depósito con el sistema financiero.

Suggested Citation

  • Carlos A. Arango-Arango & Nicolás F. Suárez-Ariza & Sergio H. Garrido-Mejía, 2017. "¿Cómo pagan los colombianos y por qué?," Borradores de Economia 991, Banco de la Republica de Colombia.
  • Handle: RePEc:bdr:borrec:991
    DOI: 10.32468/be.991
    as

    Download full text from publisher

    File URL: https://doi.org/10.32468/be.991
    Download Restriction: no

    File URL: https://libkey.io/10.32468/be.991?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Carlos Arango & Yassine Bouhdaoui & David Bounie & Martina Eschelbach & Lola Hernández, 2013. "Cash Management and Payment Choices: A Simulation Model with International Comparisons," Staff Working Papers 13-53, Bank of Canada.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gonzalo Alberto Flechas Briceno & Gabriela Higuera Torres, 2021. "La experiencia del uso del dinero en las personas de bajos ingresos en Bogotá, noviembre de 2019," REVISTA TENDENCIAS, Universidad de Narino, vol. 22(2), pages 157-181, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Carin van der Cruijsen & Lola Hernandez & Nicole Jonker, 2017. "In love with the debit card but still married to cash," Applied Economics, Taylor & Francis Journals, vol. 49(30), pages 2989-3004, June.
    2. Éric Darmon & Laetitia Chaix & Dominique Torre, 2016. "M-payment use and remittances in developing countries: a theoretical analysis," Revue d'économie industrielle, De Boeck Université, vol. 0(4), pages 159-183.
    3. Tobias Trütsch, 2016. "The impact of mobile payment on payment choice," Financial Markets and Portfolio Management, Springer;Swiss Society for Financial Market Research, vol. 30(3), pages 299-336, August.
    4. John Bagnall & David Bounie & Kim P. Huynh & Anneke Kosse & Tobias Schmidt & Scott Schuh, 2016. "Consumer Cash Usage: A Cross-Country Comparison with Payment Diary Survey Data," International Journal of Central Banking, International Journal of Central Banking, vol. 12(4), pages 1-61, December.
    5. Maixe-Altes, J. Carles & Mourelle, Estefanía, 2016. "Cash and non-cash payments in a long run perspective, Spain 1989-2014," MPRA Paper 72590, University Library of Munich, Germany.
    6. Egor Krivosheya & Polina Belyakova, 2019. "Financial innovations role in consumer behavior at Russian retail payments market," Proceedings of Economics and Finance Conferences 9511955, International Institute of Social and Economic Sciences.
    7. Carlos A. Arango-Arango & Héctor M. Zárate-Solano & Nicolás F. Suárez-Ariza, 2017. "Determinantes del Acceso, Uso y Aceptación de Pagos Electrónicos en Colombia," Borradores de Economia 999, Banco de la Republica de Colombia.
    8. Torre Dominique & Eric Darmon & Laetitia Chaix, 2016. "M-payment use and remittances in developing countries: a theoretical analysis," Post-Print halshs-01576774, HAL.

    More about this item

    Keywords

    Instrumentos de pago; pagos electrónicos; efectivo; inclusión financiera.;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • E42 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Monetary Sytsems; Standards; Regimes; Government and the Monetary System
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bdr:borrec:991. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: https://edirc.repec.org/data/brcgvco.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Clorith Angélica Bahos Olivera (email available below). General contact details of provider: https://edirc.repec.org/data/brcgvco.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.