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Report On The Payment Attitudes Of Consumers In Italy: Results From Ecb Surveys

Author

Listed:
  • Coletti Gabriele

    (Bank of Italy)

  • Alberto Di Iorio

    (Bank of Italy)

  • Emanuele Pimpini

    (Bank of Italy)

  • Giorgia Rocco

    (Bank of Italy)

Abstract

This report describes the use of cash and other payment instruments in Italy using the survey data from the Study on the Payment Attitudes of Consumers in the Euro area (SPACE), conducted by the European Central Bank in 2019. The study also exploits recent data from a survey conducted in July 2020 to measure the impact of the pandemic on payments (IMPACT). The data show that cash remains the most used instrument at physical points of sale (POS), although its use has declined over time. The COVID-19 pandemic has further strengthened this trend. The role of cash is limited in other transactions, such as remote and bill payments; payment cards are the principal cashless instrument. Cash is used more in the Centre and South of the country, by women, young people and those with lower incomes; the self-employed, students and the unemployed also tend to make more intensive use of cash. By contrast, people with higher levels of education, people with medium-high incomes, office workers and retirees make greater use of alternative payment instruments.

Suggested Citation

  • Coletti Gabriele & Alberto Di Iorio & Emanuele Pimpini & Giorgia Rocco, 2022. "Report On The Payment Attitudes Of Consumers In Italy: Results From Ecb Surveys," Temi di discussione (Economic working papers) 21, Bank of Italy, Economic Research and International Relations Area.
    • Handle: RePEc:bdi:wptemi:misp_021_22
    as

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    File URL: https://www.bancaditalia.it/pubblicazioni/mercati-infrastrutture-e-sistemi-di-pagamento/questioni-istituzionali/2022-021/N.21-MISP.pdf
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    References listed on IDEAS

    as
    1. Esselink, Henk & Gijsel, Lola Hernandez-van, 2017. "The use of cash by households in the euro area," Occasional Paper Series 201, European Central Bank.
    2. Guerino Ardizzi & Andrea Nobili & Giorgia Rocco, 2020. "A game changer in payment habits: evidence from daily data during a pandemic," Questioni di Economia e Finanza (Occasional Papers) 591, Bank of Italy, Economic Research and International Relations Area.
    3. Guerino Ardizzi & Elisa Bonifacio & Cristina Demma & Laura Painelli, 2020. "Regional Differences in Retail Payment Habits in Italy," Questioni di Economia e Finanza (Occasional Papers) 576, Bank of Italy, Economic Research and International Relations Area.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Gabriele Coletti & Alberto Di Iorio & Emanuele Pimpini & Giorgia Rocco, 2023. "Report on the payment attitudes of consumers in Italy: results from the ECB SPACE 2022 survey," Mercati, infrastrutture, sistemi di pagamento (Markets, Infrastructures, Payment Systems) 42, Bank of Italy, Directorate General for Markets and Payment System.

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    More about this item

    Keywords

    payment instruments; cash; payment habits; consumers’ payment behaviour;
    All these keywords.

    JEL classification:

    • E41 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Demand for Money
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
    • D14 - Microeconomics - - Household Behavior - - - Household Saving; Personal Finance

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