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Operational Excellence Review of the Project Planning Process Within the England and Wales Probation Service

In: OPERATIONAL EXCELLENCE FOR THE PUBLIC SECTOR A Practical Guide for Senior Executives

Author

Listed:
  • Sanjay Bhasin

Abstract

“I have set a strategic priority for us in HMPPS to focus all our energies on what we can do to make ‘our boat’ go faster. You may well wonder what I mean by this. It links to the story of the 2000 Summer Olympics, Ben Hunt-Davies and his Olympic rowing team asked themselves continuously during training, ‘Will it make the boat go faster?’ We need to constantly ask ourselves the question, in all we do across HMPPS, as we should only be doing the things that help us deliver the very best services.” Amy Rees – CEO Probation Service England and Wales. This formed part of an agenda to ensure that public money was effectively utilised by the Probation Service.

Suggested Citation

  • Sanjay Bhasin, 2026. "Operational Excellence Review of the Project Planning Process Within the England and Wales Probation Service," World Scientific Book Chapters, in: OPERATIONAL EXCELLENCE FOR THE PUBLIC SECTOR A Practical Guide for Senior Executives, chapter 10, pages 239-261, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9781800617933_0010
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    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • L38 - Industrial Organization - - Nonprofit Organizations and Public Enterprise - - - Public Policy
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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