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Parcel Lockers, an Answer to the Pressure on the Last Mile Delivery?

In: New Business and Regulatory Strategies in the Postal Sector

Author

Listed:
  • Özhan Zurel

    (Belgian Institute for Postal services and Telecommunications)

  • Laurent Hoyweghen

    (Belgian Institute for Postal services and Telecommunications)

  • Stijn Braes

    (Belgian Institute for Postal services and Telecommunications)

  • Aurelie Seghers

    (Belgian Institute for Postal services and Telecommunications)

Abstract

Over the last decade, e-commerce has spurred the growth in parcel lockers. This relatively new phenomenon has the potential to significantly impact different aspects of the traditional postal delivery model. First of all, preliminary research shows that consumers approach parcel lockers positively, although it is yet only used by a rather small part of end users. Secondly, parcel locker delivery is estimated to be more cost efficient than traditional home delivery. Thirdly, parcel lockers are expected to have a positive impact on ecological sustainability. This paper gives an overview of the parcel locker landscape of several countries with differing postal market characteristics. The paper continues with an analysis of the sustainability and cost efficiency of parcel lockers. Finally, some potential regulatory challenges are outlined.

Suggested Citation

  • Özhan Zurel & Laurent Hoyweghen & Stijn Braes & Aurelie Seghers, 2018. "Parcel Lockers, an Answer to the Pressure on the Last Mile Delivery?," Topics in Regulatory Economics and Policy, in: Pier Luigi Parcu & Timothy J. Brennan & Victor Glass (ed.), New Business and Regulatory Strategies in the Postal Sector, pages 299-312, Springer.
    • Handle: RePEc:spr:topchp:978-3-030-02937-1_22
    DOI: 10.1007/978-3-030-02937-1_22
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    Citations

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    Cited by:

    1. Chen, Ching-Fu & White, Christopher & Hsieh, Yi-En, 2020. "The role of consumer participation readiness in automated parcel station usage intentions," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    2. Tang, Yuk Ming & Chau, Ka Yin & Xu, Duo & Liu, Xiaoyun, 2021. "Consumer perceptions to support IoT based smart parcel locker logistics in China," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    3. Mateusz Kurowski & Marek Sobolewski & Maciej Koszorek, 2023. "Geometrical Parcel Locker Network Design with Consideration of Users’ Preferences as a Solution for Sustainable Last Mile Delivery," Sustainability, MDPI, vol. 15(20), pages 1-17, October.
    4. Leise Kelli de Oliveira & Isabela Kopperschmidt de Oliveira & João Guilherme da Costa Braga França & Gustavo Wagner Nunes Balieiro & Jean Francisco Cardoso & Tiago Bogo & Diego Bogo & Marco Adriano Li, 2022. "Integrating Freight and Public Transport Terminals Infrastructure by Locating Lockers: Analysing a Feasible Solution for a Medium-Sized Brazilian Cities," Sustainability, MDPI, vol. 14(17), pages 1-16, August.
    5. Giacomo Lozzi & Gabriele Iannaccone & Ila Maltese & Valerio Gatta & Edoardo Marcucci & Riccardo Lozzi, 2022. "On-Demand Logistics: Solutions, Barriers, and Enablers," Sustainability, MDPI, vol. 14(15), pages 1-21, August.
    6. Fessler, Andreas & Thorhauge, Mikkel & Mabit, Stefan & Haustein, Sonja, 2022. "A public transport-based crowdshipping concept as a sustainable last-mile solution: Assessing user preferences with a stated choice experiment," Transportation Research Part A: Policy and Practice, Elsevier, vol. 158(C), pages 210-223.
    7. Gabriele Iannaccone & Edoardo Marcucci & Valerio Gatta, 2021. "What Young E-Consumers Want? Forecasting Parcel Lockers Choice in Rome," Logistics, MDPI, vol. 5(3), pages 1-16, August.

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