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The Six Core Elements of Business Process Management

In: Handbook on Business Process Management 1

Author

Listed:
  • Michael Rosemann

    (Queensland University of Technology)

  • Jan Brocke

    (University of Liechtenstein)

Abstract

The previous chapters gave an insightful introduction into the various facets of Business Process Management. We now share a rich understanding of the essential ideas behind designing, managing and changing processes for a variety of organizational purposes. We have also learned about the streams of research and development that have influenced contemporary BPM. As a result of more than two decades of inter-disciplinary research and a plethora of diverse BPM initiatives in corporations of all sizes and across all industries, BPM has become a holistic management discipline. Consequently, it requires that a number of complementary elements needs to be addressed for its successful und sustainable deployment. This chapter introduces a consolidating framework that provides structure and decomposes BPM into six essential elements. Drawing from research in the field of maturity models and its application in a number of organizations all over the globe, we suggest the following six core elements of BPM: strategic alignment, governance, methods, information technology, people, and culture. These six elements serve as the core structure for this BPM Handbook.

Suggested Citation

  • Michael Rosemann & Jan Brocke, 2015. "The Six Core Elements of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, edition 2, pages 105-122, Springer.
    • Handle: RePEc:spr:ihichp:978-3-642-45100-3_5
    DOI: 10.1007/978-3-642-45100-3_5
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    Citations

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    Cited by:

    1. Martin Lehnert & Maximilian Röglinger & Johannes Seyfried, 2018. "Prioritization of Interconnected Processes," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(2), pages 95-114, April.
    2. Mahmoud Dehghan Nayeri & Malihe Rostami, 2016. "Effectiveness of six sigma methodology through BSC in banking industry," Journal of Asian Business Strategy, Asian Economic and Social Society, vol. 6(1), pages 13-21, January.
    3. Ulrich Matthias König & Alexander Linhart & Maximilian Röglinger, 2019. "Why do business processes deviate? Results from a Delphi study," Business Research, Springer;German Academic Association for Business Research, vol. 12(2), pages 425-453, December.
    4. Bitkowska Agnieszka & Sliż Piotr & Tenbrink Candace & Piasecka Aleksandra, 2020. "Application of Process Mining on the Example of an Authorized Passenger Car Service Station in Poland," Foundations of Management, Sciendo, vol. 12(1), pages 125-136, January.
    5. Maha Syed Ibrahim & Aamer Hanif & Faheem Qaisar Jamal & Ali Ahsan, 2019. "Towards successful business process improvement – An extension of change acceleration process model," PLOS ONE, Public Library of Science, vol. 14(11), pages 1-20, November.
    6. Tahir Ahmad & Amy Van Looy, 2020. "Business Process Management and Digital Innovations: A Systematic Literature Review," Sustainability, MDPI, vol. 12(17), pages 1-30, August.
    7. Wartika & Kridanto Surendro & Husni Satramihardja & Iping Supriana, 2015. "Business Process Improvement Conceptual Models to Improve the Efficiency of Power Consumption on Computer Use from the Perspective of Human Resources Performance," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 1(3), pages 99-106.
    8. Sombultawee, Kedwadee & Boon-itt, Sakun, 2018. "Marketing-operations alignment: A review of the literature and theoretical background," Operations Research Perspectives, Elsevier, vol. 5(C), pages 1-12.
    9. Thomas Grisold & Christian Janiesch & Maximilian Röglinger & Moe Thandar Wynn, 2022. "Call for Papers, Issue 5/2024," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 841-843, December.
    10. Jan Brocke & Marie-Sophie Baier & Theresa Schmiedel & Katharina Stelzl & Maximilian Röglinger & Charlotte Wehking, 2021. "Context-Aware Business Process Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(5), pages 533-550, October.
    11. Vukšić Vesna Bosilj & Vugec Dalia Suša & Lovrić Anita, 2017. "Social Business Process Management: Croatian IT Company Case Study," Business Systems Research, Sciendo, vol. 8(1), pages 60-70, March.
    12. Bodo E. Steiner, 2017. "A phenomenon-driven approach to the study of value creation and organizational design issues in agri-business value chains," Economia agro-alimentare, FrancoAngeli Editore, vol. 19(1), pages 89-118.
    13. Katharina Stelzl & Maximilian Röglinger & Katrin Wyrtki, 2020. "Building an ambidextrous organization: a maturity model for organizational ambidexterity," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 1203-1230, November.
    14. Pearce, Antony & Pons, Dirk & Neitzert, Thomas, 2018. "Implementing lean—Outcomes from SME case studies," Operations Research Perspectives, Elsevier, vol. 5(C), pages 94-104.
    15. Andreas Fritsch & Johanna von Hammerstein & Clemens Schreiber & Stefanie Betz & Andreas Oberweis, 2022. "Pathways to Greener Pastures: Research Opportunities to Integrate Life Cycle Assessment and Sustainable Business Process Management Based on a Systematic Tertiary Literature Review," Sustainability, MDPI, vol. 14(18), pages 1-20, September.
    16. Kalinowski T. Bartosz, 2016. "Analysis of business process maturity and organisational performance relations," Management, Sciendo, vol. 20(2), pages 87-101, December.
    17. Pereira José Luís & e Sá Jorge Oliveira, 2017. "Process-Based Information Systems Development: Taking Advantage of a Component-Based Infrastructure," Business Systems Research, Sciendo, vol. 8(2), pages 71-83, September.
    18. Khodadad-Saryazdi, Ali, 2021. "Exploring the telemedicine implementation challenges through the process innovation approach: A case study research in the French healthcare sector," Technovation, Elsevier, vol. 107(C).
    19. Jan Brocke & Mieke Jans & Jan Mendling & Hajo A. Reijers, 2021. "A Five-Level Framework for Research on Process Mining," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 63(5), pages 483-490, October.
    20. Ingo Kregel & Bettina Distel & André Coners, 2022. "Business Process Management Culture in Public Administration and Its Determinants," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(2), pages 201-221, April.
    21. Martin Lehnert & Alexander Linhart & Maximilian Röglinger, 2016. "Value-based process project portfolio management: integrated planning of BPM capability development and process improvement," Business Research, Springer;German Academic Association for Business Research, vol. 9(2), pages 377-419, August.
    22. Marek Szelągowski, 2021. "Practical assessment of the nature of business processes," Information Systems and e-Business Management, Springer, vol. 19(2), pages 541-566, June.
    23. Marek Szelągowski & Justyna Berniak-Woźny, 2022. "How to improve the assessment of BPM maturity in the era of digital transformation," Information Systems and e-Business Management, Springer, vol. 20(1), pages 171-198, March.
    24. Miroslava Nyulásziová & Dana Paľová, 2020. "Implementing a decision support system in the transport process management of a small Slovak transport company," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 16(1), pages 75-106.
    25. Bosilj Vukšić, Vesna & Suša, Dalia & Lovrić, Anita, 2016. "Social Business Process Management and Knowledge Intensive Processes," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2016), Rovinj, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Rovinj, Croatia, 8-9 September 2016, pages 391-398, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

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